Fundamentals
Billing and Common Issues
Bank Account
Seller Fees
Bank Format & Country Change
100

Explain what is a Gross Sale:

Total sales revenue before any deductions like returns or discounts.

100

What are required sellers to a add if they want to enroll in Etsy Payments? 

a billing card

100

The seller's bank account name must match with the: 

name or business entity

100

Why sellers on Etsy pay fees?

To list and sell products on Etsy

100

Where sellers can update their bank details? 

In Shop Manager > Finances > Payment settings

200

An income statement, is also known as: 

a profit and loss statement

200

What are some of the common issues when adding a billing card? Mention at least two

  • Sellers run into authentication errors
  • Sellers not being able to add a card or their card is declined
  • Sellers trying to pay their balance but, their account has been sent to collections
  • Sellers unable to pay their balance for certain reasons and need an extension
200

What is the Character limit for a bank name?

35 characters.

200

How much is the transaction and listing fee? 

Transaction 6.5% of the item cost(s)

Listing  $0.20 USD

200

If a seller add or update their bank account information for how long the founds will be hold? 

It would be a 5 day security hold 

300

What can we use to explain pricing or shipping changes clearly and effectively to customers? 

Insights

300

How much is the onboarding fee for Germany, Austria and Netherlands? 

 $15 USD

300

Where in Atlas can we see the verification status of a bank account? 

under Payment Information > Bank account

300

Mention two of the Product-Related Seller Fees 

Shipping labels 

Etsy Ads

Offsite Ads

 Etsy Plus 

Pattern

300

From where sellers can change their bank country? 

Sellers in the Eurozone

400

Why do we have to check Disclaimers?

To confirm that all necessary disclaimers about pricing or costs are clearly stated, aligning with Etsy's policies.

400

If a seller is having payment trouble, experiencing a bug, etc., and their balance has become overdue or at risk for suspension, what can we offered them? 

A Billing Extension

400

International sellers using Etsy Payments need to verify their bank accounts by using what? 

Micro deposits

400

Where appears the fees ? 

In the Payment account and on the monthly statement CSV.

400

What options can we give sellers who are outside the Eurozone and are unable to change their bank country? 

We can offer sellers who open a new shop a one time funds transfer (from their old shop to their new shop) and free listing credits to help them re-list their items.

500

For what would you use the accrual and cash accounting methods ?

to track financial activities. It's important to distinguish between them: accrual accounting recognizes revenues and expenses when they are incurred

500

In what scenarios we cannot offered an extension? Mention at least two of the reasons

  • Has received multiple extensions—not from mass extension or for natural disasters
  • Had more than 3 consecutive months of extensions
  • Has not made any payments into their payment account after 2 months of extensions
  • Had more than 5 total extensions in the last 12 months
  • Has other account violations
500

Within how many hours sellers will typically receive micro deposits? 

72 hours of adding, editing, or updating their bank details.

500

How much can be an Offsite Ads?

12% or 15%

500

Mention at least 6 Countries in the Eurozone: