Show:
Sales & Service
Marketing Promos
Credit Card Conversion
Branch Update
Misc
100
A question that draws out a members feelings. The answer is not always readily available.
What is a Thoughtful Question
100
When a student opens a student free checking from April 1st-June 15th what do they receive and what are they in a drawing for?
What is a 10 iTunes GC and a MacBook pro
100
When were the new member packets mailed informing members of credit card conversion?
What is May 31st?
100
How many goals are we on track to meet YTD at Portage?
What is 6/6
100
What was our SCU Fun Day coming up?
What is Relaxation Day
200
Who is our target market?
What is young adults and women
200
When does a member have to do to qualify for the 90 day no pay auto promo?
What is a 651 credit score and refi from another financial or a new vehicle.
200
When are we handing out credit card conversion flyers to members?
What is when we notice a credit card in Epysis
200
What days will the drive up be closed for the new parking lot?
What is Wednesday June 29th.
200
How many avg transactions do we run on a monthly basis for 2016?
What is 14112
300
Say one thoughtful question off the sales and service page?
What is an example off the sales and service page
300
How do you become eligible for cash boomerang?
What is Must have a Personal Checking Account AND be the primary account holder to be eligible for the Cash Boomerang
300
What will be the last day members have access to their old credit card statements?
What is June 23rd.
300
What community activity did we participate and sponsor on Saturday June 11th?
What is Divine Savior Walk/Run
300
What is NPS? How many times a year do we send our Surveys?
What is Net Promotor Score and 3 times?
400
Name 5 Trigger verbs
What is any 5 off the sales and service page.
400
Our newest CUatwork promotion you are qualified to receive what if have your auto loan with us?
What is a $100 GC.
400
What is the last day cards will work and the 1st day the new cards can be activated?
What is June 25th and June 26th.
400
What day are we hosting a blood drive?
What is Monday July 18th?
400
What is our goal with BHAG?
What is savings members 60 million over 5 years.
500
What are the 5 consultative communication skills that you learned in member centric sales ?
What is acknowledge, question, confirm, respond, check.
500
What word of mouth program did we discontinue this year?
What is pass the cash
500
What is the name of the new system that members will use through online banking and SCU's mobile web site?
What is My Card?
500
What branch is currently leading SFA referrals and how many? How many does Portage have currently as of 06/13
What is Thierer and 21? Portage -6
500
What does Elsie Q stand for?
What is Loan (with payment protection) Checking (with debit card) Question (what else) at least one more thing based on members needs