Show:
Networking
NICE Stuff
Acronyms
True of False
Alphabet Soup
100
Ethernet is standardized as
IEEE802.3
100
What is the unique identifier to the NMF?
Session ID
100
What is the domain name of the selected node.
DNS
100
All PBxs have an Agent ID or login event.
False
100
Name the largest freshwater lake in the world?
Lake Superior
200
Where can you find Checksum Errors?
Wireshark
200
Within the Interactions Server, what module is responsible for receiving and processing the call data?
CTI Integration
200
SRT
What is Site Readiness Tool?
200
The Discovery period is required for updating the latest in NICE Sentinel.
TRUE
200
Who invented the rabies vaccination?
Louis Pasteur
300
What is defined as two hosts using a single cable?
Point to Point
300
What is responsible for deciding whether an Interaction Based Recording records a call or not?
Call Server
300
NIF
What is Nice Interactive Feedback
300
There should be 1 data mart installed in an organization
True
300
Which country is Prague in?
Czech Republic
400
What are the 2 ports for communication?
TCP, UDP
400
What files can be exported in NICE?
pdf or xl
400
ETAI
What is Trunk TDM
400
Active Directory can be switched back.
FALSE
400
Which kind of bulbs were once exchanged as a form of currency?
Tulips
500
DM has how many years of retention?
7 years
500
What are the 4 main modules of the Interactions Center?
Call Server, RCM, DB Server, RDM
500
What are the three connectivity issues in Sentinel?
SNMP, WMI, and Logger API
500
You can check the Email profile in the Sentinel Configuration Center.
True.
500
In publishing, what does POD mean?
Print on demand