Show:
Indirect Questions
Grammar
Vocabulary
Phone Conversations
Russian Roulette!
100
Why do we use indirect questions? Can you give an example of an indirect question?
They are more polite. For example, "Can you tell me how old you are?"
100
Are the following words countable, uncountable, or both? Advertising / Advice / Budget / Business / Cost / Experience / Innovation / Job / Money / Furniture / Qualification / Travel / Trip / Work
Countable: Business / Cost / Experience / Innovation / Job / Qualification / Trip; Uncountable: Advertising / Advice / Business / Cost / Experience / Innovation / Money / Furniture / Travel / Work
100
Fill in the blanks with so/in order to/so that/to. (1) I called Mark ___ ask him about the deal. (2) We want to attract a younger audience, ___ we hired Justin Bieber as our sponsor. (3) We increased the marketing budget ___ we could raise brand awareness. (4) We're advertising during the Super Bowl ___ raise brand awareness.
to; so; so that; in order to
100
How should you answer the phone at work?
Greeting (Hello/Good morning/Good afternoon), Company name/Department name, Your name, How can I help you?
100
What types of promotion did Amanda Hamilton use to promote her product?
Article in the Financial Times, articles in women's magazines, sampling on TV, sampling at festivals, website, stands at food fair
200
Correct the mistakes: (1) Could you tell me what do you do? (2) I'd like to know when did you start here. (3) I'm wondering you are interested in a job at this firm.
(1) Could you tell me what you do? (2) I'd like to know when you started here. (3) I'm wondering if you are interested in a job at this firm.
200
When do we use infinitives? When do we use -ing? (1) after prepositions; (2) as subjects or objects of verbs? (3) after adjectives; (4) after verbs like refuse, offer, want, and ask; (5) after expressions like "it's no good" or "it's no use"; (6) to express purpose; (7) after too and enough; (8) after verbs like enjoy, finish, and postpone.
(1) -ing; (2) -ing; (3) infinitive; (4) infinitive; (5) -ing; (6) infinitive; (7) infinitive; (8) -ing
200
Replace words in the paragraph below with the words hits, switch, tasks, and ploys: There are several tricks that you can use to market your product. First, change the way that you approach marketing. Use a website that gets a lot of visits. Give your marketing executives specific jobs to do.
There are several ploys that you can use to market your product. First, switch the way that you approach marketing. Use a website that gets a lot of hits. Give your marketing executives specific tasks to do.
200
What are three ways to respond when someone asks to speak to you on the phone?
(1) Speaking; (2) This is he/she; (3) This is (name)
200
Give one advantage and one disadvantage for each type of promotion: direct mail, free samples, website, leaflets
Own answers!
300
Make the indirect questions into direct questions. (1) Can you tell me where you are from? (2) May I ask you what time it is? (3) I'm wondering when you started working here. (4) I'd like you to tell me if you have been working on a special project.
(1) Where are you from? (2) What time is it? (3) When did you start working here? (4) Have you been working on a special project?
300
Correct the sentences. (1) Mark gave us some advices about the campaign. (2) We took three travels to China last month. (3) I'm sorry, but we don't have any informations about the cost. (4) We need to decide on marketing budget. (5) We're advertising for new sales director with a direct mail.
(1) Mark gave us some advice about the campaign. (2) We took three trips to China last month. (3) I'm sorry, but we don't have any information about the cost. (4) We need to decide on a marketing budget. (5) We're advertising for a new sales director with direct mail.
300
Fill in the blanks with vocabulary words from pages 30 and 31 of your book: (1) ____ to our website to learn more! (2) Check out our product in ___ near you. (3) The Apple ___ is an apple. (4) We need to take a new ___; let's start using direct mail. (5) We took an entirely new angle in order to ___ ourselves.
(1) log on; (2) retail stores; (3) logo; (4) approach; (5) reinvent
300
On the phone, how could you ask who is calling in a polite way? Ask someone to be put on hold?
Who's calling?/Who am I speaking with?; Can I put you on hold, please?/Hold, please.
300
Tell the story of how Drink Me Chai Latte came to be.
Own answers :)
400
Rewrite the sentences as complex questions, starting with the words given: (1) Where have you traveled? Can you tell me... (2) Why did you study international business? I'm wondering... (3) Do you want to get a master's degree? Can you tell me... (4) How many classes have you taken? Could you tell me...
(1) ...where you have traveled. (2) ...why you studied international business. (3) ...if you want to get a master's degree? (4) ...how many classes you have taken?
400
Should the verb in brackets be in infinitive or -ing? (1) I'm too tired (go) to the store. (2) (learn) English is very difficult. (3) I'd avoid (anger) the boss. (4) We want to arrange a meeting (discuss) our business plan. (5) It's wonderful (hear) from you again!
to go; learning; angering; to discuss; to hear
400
Fill in the blank with a word from the list below (soared / founded / outsold / capitalized / hyped / focused / multiplied / switched / reinvented) (1) The company was ___ in 1886. (2) Let's ___ on the fact that there's a gap in the market. (3) We need to ___ on the target audience. (4) They ___ their product by raffling off tickets to a party. (5) By reducing the price, we ___ our sales.
(1) founded; (2) capitalize; (3) focus; (4) hyped; (5) multiplied
400
Tell me three things I should do on a business call and three things that I shouldn't do.
Own answers!
400
What is the purpose of the first paragraph of a cover letter? What three questions should be answered?
The first paragraph is an introduction. It should tell us: Who are you? Why are you writing? What are you doing now?
500
Rewrite the following questions in an indirect way: (1) How long have you worked at GNC? (2) Are you looking for a new job? (3) What do you do at GNC? (4) Where will you be working ten years from now? (5) When did you graduate from college?
Example answers (other answers are possible): (1) Can you tell me how long you have worked at GNC? (2) Could you tell me if you are looking for a new job? (3) I was wondering what you do at GNC. (4) Can you predict where you will be working ten years from now. (5) I'd like you to tell me when you graduated from college.
500
Fill in the blank with some, any, many, or much. (1) The new students don't have ___ experience at university; they've only been studying for a month. (2) As PR Manager, I've designed ___ promotions - over 300! (3) I don't have ___ work this week, so I'm going to go to the Oaxaca Film Fest. (4) Do you know of ___ products that are illegal here? (5) We have ___ money left over from the marketing budget; let's invest it in R and D.
much; many; much; any; some
500
Rewrite the sentence using the word in brackets so that the meaning is the same. (1) The product first came out on December 15. (launched); (2) The product is high quality. (up-market); (3) The company had great success. (took off); (4) The product is for a specific group of people. (5) The product costs too much. (prohibitive)
(1) The product launched on December 15. (2) The product is up-market. (3) The company took off. (4) It's a niche product. (5) The product cost is prohibitive.
500
Complete the phone conversation: Jamie: Hello. Bleck and Bleck Architects, how can I help you? Becky: Hi, I'm hoping to speak to Jamie. Jamie: _____. Becky: It's great to hear your voice after exchanging emails. I was hoping to set up a meeting for next week. Jamie: _____? Becky: Becky Lucknow, from LaSalle. I wanted to set up a meeting to discuss the new construction. Does next Wednesday at 10 work for you? Jamie: ___. ___? Becky: Sure, I can do 11. Jamie: ___. ___? Becky: That's all. Thanks, and I'll see you Wednesday. Jamie: See you!
Own answers :)
500
Fix five mistakes in this cover letter: To Whom It May Concern: I am writing to express my interest in the Logistic Manager. Currently, I am a third-year student at the University of LaSalle in Oaxaca, Mexico. I believe that I am an excellent candidate of this job because I have a great deal of knowledge and an experience in Logistics. Furthermore, by work for DHL, I learned to manage large numbers of people and products.
(1) ...to express my interest in THE POSITION OF (2) Logistics manager. (3) ...for this job. (4) and experience in Logistics. (5) by working for