Resume
Soft Skills
Preparing for an Interview
Workforce Rules and Expectations!
Customer Service 101
100

This section should stand out the most on a resume. 

What is Contact Information

100

This is the number one quality employers are looking for in an employee.

What is good time management?

100

This is when you should arrive at an interview.

What is 10-15 minutes early?

100

This social media site, founded by Mark Zuckerburg, has resulted in both good and bad press relating to jobs.

What is Facebook?

100

Just like a burnt pizza poor customer service makes your company this. 

What is Unappetizing?

200

Food Handler's Card, First Aid Certification and AlaskaHost Certification all fall under this section.

What are Certifications?

200

Gymnasts, yoga instructors and good workers share this quality.

What is flexibility?

200

Most important thing to do before going to an interview, you should do this.

What is research the company?

200

A website where employees and former employees anonymously review companies and their management.

What is Glassdoor? 

200

Calling people by their __________ is an example of good customer service.

What is Name?

300

This is the suggested length of a resume.

What is one page?

300

This quality is important for interacting with coworkers and customers.

What are good communication skills?

300

Although it's not English, French or Spanish, mastering this language will give you a huge advantage in an interview.

What is body language?

300

A business and employment-oriented service that operates via websites and mobile apps.

What is Linkedin?

300

The first thing that you should do when a customer enters the building?

What is make eye contact and greet the person? 

400

A good way to sharpen the focus of your resume and provide the reader with this vital information?

What is the Summary. 

400

 This ability is imperative when working with others.

What is Teamwork makes the dream work!

400

This opportunity that we offer will provide job seekers with feedback before attending an interview.

What is a Mock Interview? 

400

What are two reasons why Job Seekers should use LinkedIn?

What is Expand their professional network reach and stay up to date on policies and new in your field? 

400

 18per cent of the communication is the words used.

What is Face to Face communication?

500

Within your professional history, the most important elements to highlight are:

What are Skills and Accomplishments 

500

This skill shares its name with a brand of adult diapers.

What is dependable?

500

A structured manner of responding to a behavioral-based interview question. 

What is STAR method?

500

What are 3 pieces of information you must provide to set up a basic profile on Linkedin. 

What is Skills/ Summary, Industry and Position? 

500

Number one reason why people don't return to an establishment. 

What is Bad Customer Service?