Definition
Industry Practices
Value Proposition
IAF Service Providers
Wild Card
100

A service launched in 2013 to help better compete against FedEx guaranteed services.

What is UPS WW Express Freight?

100

Fuel surcharge (FSC), Security Surcharge (SSC), Peak Season Surcharge (PSS), and Dimensional weight adjustments are examples of these type of accessorials.

What are accessorials that we have a policy not to discount or waive?

100

The value our customers receive by providing a range of services.

What is more choice for better efficiency?

100

They manage the pickup at the airport warehouse and make the ultimate delivery to the customer site.

Who are freight forwarders?

100

The foods flow, the information flow, and the funds flow.

What makes up Supply Chain Management?

200

These allow cargo to be loaded and unloaded safely and efficiently from the aircraft. They also allow small shipments to be combined into a manageable number of units within an aircraft.

What is a Unit Load Device (ULD)?

200

The highest ranked key purchasing criteria by shippers, according to the 2018 Mastio Global Freight Forwarding Study.

What are "Interactions with Forwarder" and "Shipment Flow as Promised"?

200

Better data to enable better decisions.

What is the value of Customer Technology?

200

They typically have expansive global networks, rigid flight schedules, hub and spoke systems and sell a door-to-door solution with customs clearance included.

What are Integrators?

200

Service used when facing a crisis, have urgent/life saving healthcare shipments, must ship extremely sensitive material, or when there are shipments requiring special transportation, equipment or personnel.

What is UPS Express Critical?

300

Non-guaranteed, day-specific scheduling with airport-to-airport delivery, typically in 3-5 business days worldwide; pickup, delivery and customs clearance optional.

What is UPS Air Freight Consolidated?

300

The three factors for selecting a Transportation Mode.

What are shipment size, time requirements, and Availability/Choice?

300

The Value statement component known as the reliability to meet customer commitments

What are our People & Systems?

300

This company provides global freight forwarding and transportation services via air, sea, road and rail, and offers customized solutions for major logistics projects.

Who is DHL?

300

It ranks as the highest of all Air Freight Commodities at a total of 33.74%.

What is Apparel and Consumer Goods?

400

A digital tool that lets customers manage their UPS Global Freight Forwarding air and ocean freight from a single hub.

What is the UPS Forwarding Hub at https://scsapps.ups.com/forwardinghub/index ?

400

Reduces the screening delays (including x-rays, hand searches, and even pressurization tests designed to simulate in-flight conditions).

What is "known-shipper" status?

400

Examples include "Local Support", "~300 carrier relationships", owned pick-up and delivery network", and "comprehensive trucking capability".

What is our Global Network?

400

They offer a seamless portfolio of small package express and freight express services with weight, size and required transit as the main drivers for service selection.

Who is FedEx?

400

Reasons why customers choose Air Freight Services

What are shorter transit times, Better freight conditions on arrival, greater inventory control, and increased security?

1000

UPS' % of the global market share, by revenue.

What is 1.5%