What does QVMI stand for?
Quantum View Manage Imports (QVMI)
From ________ to Prosper
Prospect
When a customer has multiple Int'l packages and is on paperless invoicing, where should this label be applied?
The Lead Box or First Box
When you see DDP on the shipping label which BILLING term best aligns
Free Domicile
Any areas of opportunity for customer change that are uncovered should be documented under which section of the customer growth roadmap?
Insights
What does the acronym ISMEA represent?
Indian Subcontinent, Middle East, Africa
When did the USMCA take effect?
July 1, 2020
After identifying a prospect, research their website and conduct a ________ ___ _______ to identify challenges, process improvements, and potential opportunities.
Path to purchase
48% of salespeople never do this?
Follow up with a prospect
The IBS/Brokerage invoice frequency by default is?
After the package is delivered or anytime (NOT Weekly)
What 3 data elements are able to be viewed within QVMI?
Shipment Detail, Invoice Detail, Commodity detail
Which support group is not customer-facing?
International Shipment Resolution Group (ISRG)
The best time in the sales cycle to have an international strategy session is _______ or _____.
Explore or Build
This is required for shipping single commodities valued at more than $2,500
U.S. Electronic Export Information
(EEI), formerly known as Shipper’s
Export Declaration (SED)
When searching in DRIVE, UPS Contacts or employees are categorized under which DRIVE object?
People
Where would you go to register the customer to QVMI?
Registration Services
What are the 3 Benefits of getting set up on the paperless invoices?
Reduce labor cost, Streamline document preparation, Reduce the risk of paperwork being lost
What is critical that the customer should do during pickup for all international packages?
Upload PLD's
When selling internationally, it is recommended that you obtain a copy of the customers __________ _______.
Commercial Invoice
When looking to defeat your customer's status quo, which call planner would you use?
Why Change
HST, QST, and GST are tax abbreviations that are applied to ____ - ________________ Shipments.
U.S. - CANADA
Gaining agreement on tasks and assignments will test the client’s commitment to ______.
Change
What percentage of International volume goes through countries that accept paperless invoicing?
97%
_____ ____ can extend a customer's global reach without international infrastructure, Increase capital investment, and Additional warehousing.
World Ease
What primary document in Drive is used during a strategy session?
Growth Roadmap