UPS
Team
Schifano
Int'l
Jeopardy
100

What does QVMI stand for?

Quantum View Manage Imports (QVMI)

100

From ________ to Prosper

Prospect

100

When a customer has multiple Int'l packages and is on paperless invoicing, where should this label be applied?

The Lead Box or First Box

100

When you see DDP on the shipping label which BILLING term best aligns

Free Domicile

100

Any areas of opportunity for customer change that are uncovered should be documented under which section of the customer growth roadmap?

Insights

200

What does the acronym ISMEA represent?

Indian Subcontinent, Middle East, Africa

200

When did the USMCA take effect?

July 1, 2020

200

After identifying a prospect, research their website and conduct a ________ ___ _______ to identify challenges, process improvements, and potential opportunities.

Path to purchase

200

48% of salespeople never do this?

Follow up with a prospect

200

The IBS/Brokerage invoice frequency by default is?

After the package is delivered or anytime (NOT Weekly)

300

What 3 data elements are able to be viewed within QVMI?

Shipment Detail, Invoice Detail, Commodity detail

300

Which support group is not customer-facing?

International Shipment Resolution Group (ISRG)

300

The best time in the sales cycle to have an international strategy session is _______ or _____.

Explore or Build

300

This is required for shipping single commodities valued at more than $2,500

U.S. Electronic Export Information

(EEI), formerly known as Shipper’s

Export Declaration (SED)

300

When searching in DRIVE, UPS Contacts or employees are categorized under which DRIVE object?

People

400

Where would you go to register the customer to QVMI?

Registration Services

400

What are the 3 Benefits of getting set up on the paperless invoices?

Reduce labor cost, Streamline document preparation, Reduce the risk of paperwork being lost

400

What is critical that the customer should do during pickup for all international packages?

Upload PLD's

400

When selling internationally, it is recommended that you obtain a copy of the customers __________ _______.

Commercial Invoice

400

When looking to defeat your customer's status quo, which call planner would you use?

Why Change

500

HST, QST, and GST are tax abbreviations that are applied to ____ - ________________ Shipments.

U.S. - CANADA

500

Gaining agreement on tasks and assignments will test the client’s commitment to ______.

Change

500

What percentage of International volume goes through countries that accept paperless invoicing?

97%

500

_____ ____ can extend a customer's global reach without international infrastructure, Increase capital investment, and Additional warehousing.

World Ease

500

What primary document in Drive is used during a strategy session?

Growth Roadmap