Scripting
Addressing and acknowledging a persons presence when entering your establishment is known as BLANK
What is… A Greeting
This #1 priority of the store is known as BLANK
What is… Customers!
This action ensures every letter in the acronym GETI is off to a successful start. More commonly known as a BLANK
What is… A Greeting
This act of ensuring customers can shop comfortable and stimulate visual appeal is known as BLANK
What is… Rack Maintenancing
This pyramid like structure of authority is called BLANK… Additionally this structure is laid out like BLANK…
What is Management… Explain the tree…
Preserving potentially sold items at the convenience of a customer is called BLANK
What is… Starting a bin
True or False. When I clock in I am immediately directing myself to my manager on duty for instructions on the day
What is… True
Perform this action in a role play scenario that begins the journey of the Uptown experience
What is… Walk up to me, Greet me correctly. “Hi welcome into Uptown, have you shopped with us before…?”
This term closely correlates to organizing items in a process similar to ROYGBIV, this action is more commonly known as BLANK
What is… Colorizing
This person creates your pay, this person creates your free time, this person is important to be in communication for personal schedule needs, this person is BLANK
What is… Phoenix
Uptown Cheapskate in Sugarhouse is located on the corner BLANK and BLANK
What is… 1300 E and 2100 S
This roadmap like item of importance to the store, more commonly known as BLANK has importance to you because of BLANK
What is a Comm Log, Important because you need it to know what to do for that day
Triple checking with a customer to ensure they’re in store needs are met involves approaching with a smile a offering a bin… More commonly known as BLANK
What is… Touching Base
This term for storing seasonally inappropriate items more commonly referred to as BLANK
What is Backstocking
The three words Uptown’s mission statement are built upon are BLANK, BLANK and BLANK
Buy, Sell, Trade
This date falls on a major day of observance for the Uptown mission and values, usually this day is reserved for one of our biggest sales. This day is BLANK which is BLANK sale
What is, April 22 our Earth Day Sale
This actioned involves a physical scan in a common area of Change. More commonly referred to as BLANK
What is… Fitting Room Check
This person is referred to as an ambassador of the GETI up method, commonly referred to as
What is a Sugarhouse UC Employee
Organizing these items are an essential need for successful outfits but often overlooked, these items tie off the look, these items are tall, short, wide and small. What is this item?
What is Bags
This major artery is a determining factor into whether or not your closing shift will be long or short. This task should be kept up on throughout the day, this task is BLANK
What is… Floor Sweeps
When a transaction is completed you may offer the customer a BLANK, which the scripting would go like BLANK
What is a Bag, would you like to go bagless today?
List store tasks from High importance to Least important.
Customer Service, Go Backs, Hanging, Tagging, Visual Appeal
The GETI acronym stands for blank. Detail each acronym and explain the importance of the entirety
What is… GREET, EDUCATE, TOUCH BASE, INVITE BACK TO SELL OR SALE. Important to ensure all customers have equal amazing experience in store.
The the 3 pillars of Zoning are known as BLANK, BLANK, and BLANK
What is… Colorizing, Sizing, Tag Checking
The two processes in which the entirety of the Uptown brand gives back to Charity is called BLANK & BLANK
Uptown Tokens, Charity Fill A Bag SALE