Let's get personal w/ The EMS Bids Teams:
Rules of the EMS Bid World
Let's get personal w/ Support
How can USDG Support, Support you?
HS Miscellaneous
100

How many TSMs are currently on the EMS Bids team?

3

100

What is the GP% threshold that an item can't go below without approval notes?

7%

100

How many TSMs are currently on the support team?

13

100

What are the support team hours of operations?

8am-7pm EST

100

Where are the 5 Primary DC located (City & State) and what are their corresponding DC #s?

2- Indianapolis, IN

3- Reno, NV

6- Denver, PA

7- Ft. Worth, TX

9- Jacksonville, FL

200

Which two Bid Team members started on the same day in 2019?

Jo Ann and Julia

200

Who are the two parties that should be emailed regarding all low GP items?

The Bid Team and the FSC.  Some accounts may not be marked as a bid account if the award information is not received yet.

200

Who is the newest member of the USDG Team?

Bes Sweetnam

200

What are the 4 business units the the USDG Support team assists?

EMS (MTX), Dialysis (MDL), Athletics & Schools (MIN) and University Health

200

Over the past 15 years, how much money have we raised for the NKF?

$65,000

300

Who on the Bids Team just celebrated their 34th wedding anniversary in April?

Jo Ann

300

How do you know if an account is a bid account?

Check Siebel.  All bid accounts have a pop up message alerting that it is a bid account.

300

Who on the support team has a strong aversion to cute little kittens?

Helena

300

Group Mailboxes; What is the primary e-mail addresses that internal inquires should be sent to? What is the external e-mail address that can be provided to customers to e-mail their orders and inquiries to?

•USDGSupport@henryschein.com internal inquires can be sent here 

•MEDMDL@henryschein.com is now used mainly for external inquiries and customer orders (Support TSMs in that box + Tim and Anthony)

300

Where can you find information on our company, the culture, news, updates, announcements and much much more!

MySchein

400

How many children do the Bids Team ladies have total?

7 (bonus points if you know the break down)

400

Where can you find the Awards Spreadsheets to review bid awards?

The M Drive

400

Who on the Support team has been with Schein the longest?

Paula

400

What do we do every Friday?

#followupfriday

400

Who is our HR Business Partner? Where can you find our Corporate Policies?

Laurie McMullin & OneTrust

500

Which member of the Bids Team fosters dogs?

Julia

500

What are the six items that should be included in an email sent to the bid team about lo gp items?

JDE#, Practice Name, Item, Cost, Sell, GP%

500

Name 3 Support Team Members and the instrument/s they can play.

Allison - Air Guitar
Colleen - Drums
Paula - Piano
Steve - Drums/Guitar
Fabiola - Violin
Pam - Violin
 Ashley - Flute
Jessica - Flute
 Shannon - Flute

500

Name at least 5 functions that the Support team does? *Not to be answered by a support TSM!

Inbound phone calls & e-mails, account creation/maintenance, coding accounts, SP & territory enrollments, order entry, EDI review/release, web integration, web assistance, Item ETAs, OEs, Tracking, Transportation assistance, returns/credits, price adjustments, paperwork preferences, reporting, pricing, customer care etc.

500

What is Henry Schein’s Mosaic of Success?

Customers, Suppliers, TSMs, Shareholders, Society at Large