Lean Six Sigma
Go to the place where work is conducted and observe the process. After observing the process talk about the steps and call out any opportunities. What is this known as?
GEMBA
What is our Hoshin Plan mission statement?
Provide top tier service to build our future and people.
Doing 5S activities and completing audits helps facilities stay organized, clean, and helps identify opportunities by sorting through items and setting them in order. However, what is arguably the most important S in 5S?
SUSTAIN
Based on our site's Hoshin plan, what things can and will be doing as a site to continue to stay safe and not have recordables or incidents?
Use of Spotlight and reporting near misses, BBS, and concern reporting into Benchmark.
Being able to identify what went wrong during a process or an incident, there are two specific tools that can be used. Asking the right questions and getting to the root of the overall issue. Name these two tools.
5 Why's and Root Cause Analysis
Based on our Hoshin plan, how can we continue to meet our goals for inventory and outbound accuracy while also keeping employee engagement up?
Create teams or committees focused on Quality and Continuous Improvement initiatives.
There are 4 levels to Lean training. Name them. Think karate belts.
White Belt, Yellow Belt, Green Belt, Black Belt.
What does IDP stand for? Why is this important?
Individual Development Plan. Helps individuals who may want more career progression. Giving the tools required and steps to take for 1year, 3year, 5year progression.
Defects, Overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra processing. What are these also referred to in Lean?
The 8 Wastes
What does QBR stand for? Why is this important for the relationship with our customer?
Quarterly Business Review. Helps both sides better understand future state of the business and any needs that may arise or be required to continue service.