History
Payment Plan
Coverages
General Info
Miscellaneous
100

What color is the text highlighted when a download or change is made by an Underwriter from UU

Red

100

What is automatic payments called in UU

SurePay

100

What is UU's highest bodily injury coverage?

500/500

100

True or false. An insured employment information is unimportant.

False

100

What is the Orem Advance Insurance agency code with UU

3

200

When does coverage end if the paid to date shows 6/10/2025

12:01am on 6/10/2025

200

Can we change the bill date of an insured policy if the paid to date is today?

No, there has to be equity built to change the date

200

When did the new windshield warranty take place?

May 1st

200

Where can you find notes left by UW with UU

Notes or UUMail

200

An insured says UU refunded them via credit towards their renewal policy. Is this right or are they confused?

They are correct, they may do this.

300

Where can I find which advance employee made the change?

Hover over trans date or effective date

300

What is 2 notice billing and how does it work?

30 days equity

300

What is rental car enhancement?

The coverage that moves liability to a rental car

300

True or False. You view a clue report or loss history on UU

True, under the prior losses section

300

How do you find exclusion forms?

Help section, then forms.

400

What allows for a NSF fee to be waived?

Nothing

400

What causes a Surepay lockout? How can we reinstate?

2 bounced payments. Need 6 months of good history

400

True or false. Coverage for a trampoline cannot be removed once the home has been deemed they own a trampoline.

False

400

How do I process an exclusion for an insured daughter, who lives in the house, and has regular access to the vehicle?

You don't.

400

What is the commerical UUU code?

UIB

500

What does IP NSF mean?

Interim payment non sufficient funds

500

How do you switch between current payment plan and a change quote payment plan

Click on saved schedule and new schedule

500

What age driver does UU prefer not allow for new business?

75

500

Which is a non rating factor of a standard auto policy with UU. Vehicle assignment, miles driven, MVR, marital status, home address?

Vehicle assignment

500

What's the keyboard shortcut to process a payment?

Ctrl + R