Someone you can reach out to with any questions about scheduling, your sessions, tutoring, or anything else that comes up throughout the year!
Who is your PLF supervisor?
When booking their UWC appointment, student clients must also do this.
What is link their paper?
You should take these actions when facing a grammar question you don't know.
What is "be honest about the extent of your knowledge, admit when you are unable to answer a question and then help seek help from resources (including websites, books, handouts, Bruin Learn resources, other PLFs, the Director, etc)"?
This member of our community is an Econ and Philosophy double major and works at the PWC.
Who is Tito?
This is what PLF stands for and why we use that term instead of "tutor."
What is "Peer Learning Facilitator"?
A tutor is paid to teach in a specific subject area. It's more "content delivery" and less "working side-by-side."
A peer learning facilitator focuses on student-driven learning, facilitating the learning process.
These are three pieces of information to collect from the student in the first 10 minutes of the session.
Why did they come to the writing center?
Are they familiar with the writing center?
What would they like to focus on in their paper?
What is the paper’s deadline?
What is the prompt?
Does the class have an AI policy?
The student’s name, year, major
PLFs cannot help students with this type of assignment without the express, written consent of their instructor.
What is a take-home exam?
PLFs can use one of these strategies when a student client says they want to focus on grammar.
What is:
- Get more information from the student about why they want to focus on grammar
- Read through the essay and discuss reserving some time for "grammar" but also some time for other things.
- Give them tools to learn about / practice / find error patterns in their writing
- Other ideas?
This member of our family is an English major who plays the alto sax in the Bruin marching band.
Who is Robbie?
This clunky 1990s-interface program will take some getting used to, but it will be how you put in your availability, see appointments, submit reports, and more.
This is a task you can give a writer while you read their paper that helps them improve their argument and topic sentences.
What is reverse outlining?
Send this to your student as the final step in a session. It also helps the writing center collect data on what majors and classes utilize the writing center the most often.
What is your PLF feedback form?
These are two opposite styles of tutoring that can and should be used in combination, even when a student wants to focus on lower-level edits like grammar.
What is directive and non-directive tutoring?
This member of our family is a receptionist, History/Food double major, and performs with the group Hooligans.
Who is Bryce?
Although it stands for heavy whipping cream in a recipe, HWC in our context means this.
What is the History Writing Center?
You can try this strategy when a student client asks for help on an essay about theoretical quantum nuclear hydrolinguistics.
What is:
- Remember that there are basics of writing that apply across many subjects (Structure, organization, clarity, conventions, having a purpose / thesis)
- Prompt the writer to tell you more about the conventions of their (the essay's) field / discipline / major
- Openly admit your lack of knowledge to the writer.
- Read the assignment sheet / prompt.
- Use the writer as a resource! Talk it out!
These are 3 of the Golden Rules of working at the UWC.
What are (any three):
- Always leave room for the writer to do the work
- Involve the writer as often as you can
- Observe, model, or question (instead of tell)
- Allow the student client to talk more than you do
- Turn complaints about professors/TAs into teachable moment
- Avoid "evaluative" language
- Never predict the grade for a paper
- Never write/type on a student client's paper, unless you have permission AND it's absolutely necessary
This is one website that is really helpful for grammar and other common errors.
What is Purdue OWL?
What is Paul Brians' Common Errors in English?
What is The Oatmeal's Grammar comics?
(bonus: What else do you use for reference?)
This member of the family is a Polisci/Econ double major who is also part of the Chinese Dance Drama Society.
Who is Kaiyi?
This is the course you'll enroll in (in Fall or Winter) to get 2 units of credit for ongoing mentoring in composition and peer learning methodologies.
What is English Composition 175 (EC 175)?
This is what you should do when you can't make a shift that you are scheduled to work.
What is:
- PANIC!!!! (just kidding)
- Find a substitute
- Use Slack to contact all of the PLFs about the shift
- Use the PLF Staff Google doc to ask
- Fill out the Shift Swap From and let the Receptionists and Director know about Shift Changes.
- Remember to note any swapped shifts when filling out your timesheet
UCLA has no official policy on this tool, beyond that students cannot turn in any pieces of work that are not entirely their own.
What is AI?
UCLA employees are required to complete this on MyUCLA once every two years before accessing student record data in order to ensure privacy around this sensitive data. All PLFs will complete this requirement before they are able to begin working.
What is FERPA training?
***The person with the lowest points gets to answer this first!**** Name 5 new PLFs starting in Fall Quarter.
(5 of)
Who are Laiyla, Avalon, Hero, Riley, Julia, Caitlin, Safina, Andrea, Gwenyth, and Ellie?
ROI may be "Return On Investment," but for us, it stands for this (and this is how we use it!).
What is "Record of Interaction"? It's Counselor Desktop-Speak for the notes you make at the end of a session. They help us keep track of who we serve, what they bring in, and what they want help with. We use them for statistics, but you can also read over ROIs to prepare for a session. Note: Student clients have access to them too, so don't write any ROI comments that you don't want the student client to see.