Heroes of Design
"User" Experience
Mixed Bag
Toolbox
Make it Accessible
100

This UXer was the first to have the acronym UX in his job title. He also worked at Apple for a few years in the early 1990s.

Donald Norman

100

The genesis of all good UX, this begins before the first wireframes are drawn and drives the iterative process until and after release.

What is user research

100

This markup language manages design elements such as fonts, colors, spacing, and layout.

What is CSS

100

A researcher meets with participants one-on-one to discuss in depth what the participant thinks about the topic in question.

What are user interviews

100

In order to be considered Large Print, font size must be this size at minimum.

What is 18pt font

200

He is famous for his 10 Heuristics for good usability.

Jakob Nielsen

200

This process, in which a design is evaluated by a variety of subjects.


What is user testing


200

A lazy writer; or, an unconventional method of solving a design or coding problem.

What is a hack

200

Groups of 3–12 participants are lead through a discussion about a set of topics, giving verbal and written feedback through discussion and exercises.

What are focus groups

200


9% of men and .5% of women are this.

What is color-blind

300

Poorly designed door that confuses or fails to give you an idea whether to push or pull, were named after him.

Don Norman

300

Much like in an RPG, these "character" archetypes are used in the development process to act as stand-ins for the target audience.

What are user personas

300

This icon is full of options and tastes delicious.

What is a hamburger

300

A device is configured to precisely measure where participants look as they perform tasks or interact naturally with websites, applications, physical products, or environments.

What is eyetracking

300

The industry standard guidelines for web content accessibility are organized around four principles.

Perceivable, Operable, Understandable, and Robust (or POUR)

400

This author is famous for a framework that explains the user experience in 'layers'.

Jesse James Garrett

400

This path follows, from inception to completion, the holistic process a subject performs to reveal and solve a problem.

What is the user journey

400

Despite the name, this business communication platform is no place to get lazy.

What is Slack

400

A method of scientifically testing different designs on a site by randomly assigning groups of users to interact with each of the different designs and measuring the effect of these assignments on user behavior.

What is A/B testing

400

Labeling of functions such as links, buttons, and controls should be consistent, and the expected function should be predictable from the label.

What is consistency and predictability

500

He spent over 25 years as a usability coach and worked with corporations Apple, NPR and Bloomberg.com

Steve Krug

500

This path maps out the way a subject uses your product or service to find a solution to their problem.

What is the user flow

500

Writing PHP code, database management, and a good squat routine -- three essential skills for this discipline.

What is back-end development

500

Analyzing the record of screens or pages that users click on and see, as they use a site or software product; it requires the site to be instrumented properly or the application to have telemetry data collection enabled.

What is clickstream analysis

500

A design technique that involves showing only the least amount of information or functions necessary for a given task or purpose, to avoid overloading the user with information.

What is progressive disclosure