VAAC TRAINING JEOPARDY

VAC Leadership

100

Name 2 of the 3 Lead Analysts.

Ali

McKensey

Mayra

200

Name 2 of the 6 Assistant Managers.

Fernando

Excalibur

Michael

Kenny

Ray

Chelsea

300

Name the Shift manager for shift 3.

Chris

400

Name the operations manager.

Gabby

500

Name the Program Manager

Ryan

Tools/Resources

100

This program is the case queue.

Quip

200

This is where we find case information.

CEM/Kessler/Salesforce

300

FCLM will show you two pieces of info, what are they?

AA profile

Job function

400

This tool only shows you work station information.

Fast Start

500

This report will show when/where the POI enters/exits the building.

Badge Scan Report.

Process

100

You show up for shift, you're at your desk, you turn your computer on. Name the two programs you will open first thing.

Chime

Outlook

200

This is where you record your clocking information.

Beeline

300

You need x amount of reviews before you can submit your case.

2 Reviews

400

This tool tracks your work.

Task Tracker

500

After you have completed your case, it has been reviewed twice and all case information has been submitted to CEM/Salesforce/Kessler, you will upload your CT Form to what program.

Workdocs- Completed CT Form Repository.

Violations

100

Define a Violation.

Within 6ft for 15 min or more

Carpool Violation

Coughing Sneezing

200

This state requires a specific time frame that a violation may occur in. Name the State and the time frame.

New Mexico

3 min

300

Your POI was within 6ft of another AA for 15 min. This is not a violation. True or false.

False.

400

Your POI was sitting with another AA within 6 feet for 14min and 37 sec. This is not a violation. True or False.

True

500

Your POI was standing next to another AA for 6 min. They walk away breaking the 6 feet distance. They walk back over to the AA for an additional 10 min. 

You add the time together and document it as a 16 min violation. 

Explain why this is right or wrong.

Wrong.

We start the clock over when the POI or AA steps away creating a distance further than 6 feet.

MISC.

100

Name the 3 camera systems that the VAC uses.

Vision

Milestone

Bosch

200

Explain what a full trace is.

Ins/outs, parking lots, workstation and breaks.

300

Explain a close contact trace.

Ins/outs, stay within the scope that the CT log specifies.

400

What color badge is used for the WeWork building only?

Black

500

Name the WeWork rep that sits at the front desk on the 11th floor (Amazon floor)

Marci