What are values?
a. the things that matter to an individual
b. how much something is worth
c. driving factor
d. the situation and environmental surroundings
a. the things that matter to an individual
What are attitudes?
a. sassy teenagers & depressed college students
b. how you respond to a situation
c. the environment you are surrounded in
d. how you think and feel about something
d. how you think and feel about something
What are emotions?
a. the feelings you get when you're ballroom dancing
b. feelings we experience in response to situations
c. puberty
d. how you act towards others
b. feelings we experience in response to situations
Are values universal between individuals?
a. true
b. false
b. false
You are frustrated with a co-worker who will not stop bothering you. What is the most ineffective way to change your attitude?
a. attempt to ignore them
b. take a 15-minute break
c. discuss the issue
a. attempt to ignore them
Does everyone experience the same emotions in similar situations?
a. no
b. yes
a. no
Your company values punctuality, however, they do not have consequences when people come in late. Are they upholding their values?
a. yes
b. no
b. no
Which of the following is NOT a type of job-related attitude?
a. job satisfaction
b. job identity
c. job involvement
d. organizational commitment
b. job identity
Intense emotions alter perceptions. Does this benefit or hurt decision making?
a. benefit
b. hurt
b. hurt
What is NOT one of the 5 cultural values?
a. power distance
b. uncertainty avoidance
c. self-serving bias
d. long-term/short-term orientation
c. self-serving bias
What are the two components that make up attitudes?
a. values + beliefs
b. beliefs + ethics
c. values + emotions
Attitudes = values + beliefs
When would you want to remove personal emotions?
a. sports
b. marriage
c. sunk costs
d. managing people
c. sunk costs