S.K.A.T.E.R
The first impression we give to the customer.
What is Smile and Greet?
Loss Prevention Regional Manager.
Who is Nick Bacon?
The day Vans opened.
When is March 16th, 1966?
The meaning of V in shoe styles.
What is Velcro?
Staging shoes in front of racks alphabetically.
What is Drags?
This would raise our UPT and ADS.
What is Add-ons?
Giving the ultimate customer service instead of running after the product.
Paul forgot to do this on opening day.
What is make change?
The meaning of "SE" in Ultrarange SE
What is Special Edition?
Marking out of stock by putting a red "X" and taping the products together with their SKU number.
What is Damages and Donations?
Making sure all sizes are out, and refolded.
What is Replenish and Recover?
Report you fill out when someone attempted to steal/caused a disturbance in store.
What is an APIS report?
The original color for the Authentics.
What is Navy?
The material Versa Hoodies are made out of.
What is Storm Cotton.
Shoes that are received in fill that we will not be sent out in consol.
What is Neverouts?
A question that cannot be answered with a "yes" or "no" response.
What is Open Ended Questions?
Loss Prevention Program that rewards in free customs after 10 recover reports.
What is Kickin' Shrink?
The first five shoes and years they came out
What is :
Authentic - 1966
Era - 1976
Old Skool - 1977
Slip-On - 1977
Sk8-Hi - 1978
BONUS: Half Cab - 1992??
The proprietary rubber compound used on the skate classics.
What is SickStick?
E means this on the FedEx shipping label.
What is Express
Connecting the shoes to the apparel with bridge statements.
What is Building an Outfit?
The "Rule" for total loss prevention.
What is the 80 10 10 Rule?
80%: - Will go either way depending on situation
10%: - Will ALWAYS steal
10%: - Will NEVER steal
The creators of the first skate shoe.
Who is Tony Alva and Stacy Peralta (Z Boys)?
Skate apparel that pulls away moisture from the skin.
What is Off the Wall tees?
The total number of racks in the back.
What is 30