Blue
What does VAS stands for?
VALED ADDED SERVICES
What are the features and benefits for Digital voice?
High quality voice connection / 500 minutes per month for Canada, Germany, Irealnd, Mexico and UK / Unlimited local calling / No federal line subscriber fees
How many digital voice lines can a customer have?
Only 1 per account
What is the Wi-Fi protection?
A security system to keep the internet safe by blocking harmful websites, Filter innapropiate content and spot suspicious activity
Up to how many extenders can a customer get?
Up to 2
What is the cost for Wi-Fi protection?
$5 dolars a month
If power goes off, will digital voice keep working?
No, unless they purchase a back-up battery
What will be the cost for 2 extenders?
$10 dolars a month
What is the cost for Digital voice?
$30 dollars per month + taxes
What is Total Home Tech Support?
Provides live tech help and support for setup, troubleshooting and education on elegible in-home connected devices
What is the price for total home tech support?
$10 a month + taxes
How much will a new customer pay for VAS on their first bill?
Nothing, first month will be for free
What is the time frame to contact Total home tech support?
7AM - 11 PM CT 24/7
Which VAS are elegible for the 1st month free?
Whole home Wi-Fi
Wifi protection
What are the Wi-Fi extenders used for?
To expand the internet coverage, by boosting the signal from the main modem
Does VAS comes in with a contract?
No, customers can decide for how long they want to keep their VAS
Does Wi-Fi protection covers only smartphones?
no, It can cover any device connected
Does total home tech comes with cancellation fee?
No
What issue with the coverage can the extenders fix?
Dead zones
Which customers can get benefits from Wi-Fi protection?
Families with kids / Seniors / etc