Included in this VAS
What is Whole Home WiFi, How much is, how does customer receive it, perk we have with it.
An extra router, $10/mo, install techs bring it, first month on us.
What is WiFi security, how much is it, where is it managed through
Protects devices from malicious websites, parental controls, Adblocking, internet activity reports, 1 VPN, $6/mo, managed through EERO WiFi app
You have to purchase extra minutes for calling outside the US
True
I have dead spots in my home
Whole home Wi-Fi
What does VAS stand for?
Value Added Services
What is WiFi security plus, what’s it include, how much is it, where is it managed.
Protects from malicious websites, 5 VPNs, parental controls (duration,timing, and content), internet activity reports, doesn’t work with windows only iOS, Mac iOS, and android, password manager, $10/mo, EERO WiFi app
What does UNB stand for? What is it? How much is it and what do you need for it to work?
Unbreakable Wi-Fi, backup Internet switches to cellular connection. Need battery or back up generator, $25/mo
Netflix premium bundle is combined with Internet bill
True
I’m an old person that doesn’t like technology a lot but need it, but I can’t manage it
My premium tech pro
What VAS percentage should we be at MINIMUM as an office
120%
What is my premium tech pro, how much is it, what time frame are they open from.
24 seven geek squad stateside, helps with any device connected to the Internet, $10/mo,
7 AM to 12 am.
What does IDP stand for? What is it? How much is it?what is a cool addition to it?
Identity protection, Three credit monitoring bureau, covers up to $1 million in lawyer fees, $10/mo. Can replace everything in your wallet if lost.
Whole Home wifi is a speed booster.
FALSE, it’s an extender
I work from home and need to be connected to the Internet even in storms
Unbreakable Wi-Fi
UDV PT 2, What do you need to port same number. What countries can you call?
Land Line phone number account number, account name and account address, United States, Puerto Rico, Canada, Ukraine, Mexico
What does TS stand for? What is it and how much is it?
Total shield, protects devices inside outside of home protect up to 10 devices, include VPN, $10/mo
With my premium tech Pro do I get a 24/7 technician?
FALSE, It’s a phone number not a tech squad
I’ve had my identity stolen before and I’m a very clumsy person
Identity protection
What Does UDV stand for, what is it? How much is it?
Unlimited digital voice, home phone/Land Line, $25 a month
What is NPB stand for, what’s included in it? How much is it?
Netflix, premium bundle, whole home Wi-Fi Wi-Fi security and Netflix premium. $32/mo
The same router is provided with any package in home Wi-Fi
FALSE, 5g and 7g EERO 7 max router, 500 mb 1g 2g get EERO pro router, comes with whatever router with whatever package you got
I stream a lot, but want to be protected on the Internet and full coverage
Netflix premium bundle
How does the Netflix premium bundle affect an existing Netflix account?
You have to use the same email as existing Netflix account bills lineup seamlessly