Savings/CD
Overdraft
Checking
Credit Cards
AAO + Random
100

What is the monthly service fee for Chase Savings?

$5 OR $0 with ONE of the following each monthly statement period:

A balance at the beginning of each day of $300 or more in this account

OR

 $25 or more in total Autosave or other repeating automatic transfers from your personal Chase checking account 

OR

 Chase College Checking acct linked to acct for overdraft protection

 OR

account owner who is younger than 25 

OR

a linked qualifying checking account

100

What does Standard Overdraft pay? 

Checks Automatic payments from your checking account, such as a recurring phone bill, mortgage or utility bill. Recurring debit card purchases, like your monthly gym membership or movie subscription.

100

What is the monthly service fee for the Chase First Banking and Chase HS Checking?

$0

100

What is the best credit card for a client who:
- uses a debit card for everything

- cost-saving travels domestically

- new to rewards credit cards

Chase Freedom Unlimited

100

What specific information do we need from a client's DL when performing an AAO over the phone?

Bonus 100 pts: What additional procedures are required now for AAO?

DL state issued, does not need the DL# itself (authenticated) or the expiration date (12/31/2026)

Bonus answer: Ask customer to verify their address and use Branch Locator to identify nearest location for Branch Name.

200

What is Autosave?

Autosave lets you make repeating, automatic transfers from your Chase checking account to your Chase savings account. You get to choose how much money to save and how you want to save it - on a schedule or when you get a deposit.

200

What does Standard Overdraft NOT pay?

Everyday debit card transactions, such as grocery purchases, gasoline or dining out. Sometimes we’re not able to pay an overdraft transaction. If that happens, the transaction is declined or returned unpaid.

200

What are the monthly service fees for Chase Secure Banking and Chase Total Checking?

Secure Banking: $4.25

Total Checking: $15

200

What is the best credit card for a client who:

 - is planning for a big event/trip

- goes on regular vacations

- prioritizes savings with points/affordable-adventure seeker

Chase Sapphire Preferred

200

What is the longest interstate in the US, spanning 3,100 miles?

Interstate 90 (1-90), traversing 13 states, it connects the Pacific Northwest to the East Coast, passing through major cities like Chicago, Cleveland, and Buffa 

300

How can a client earn a relationship rate on a CD?

The CD relationship rate requires a qualifying linked Chase checking account. APYs are subject to change without notice. An early withdrawal penalty may apply. Rates/ APYs are not applicable to retirement CDs.

300

What does Overdraft Protection NOT pay?

Any transaction when there isn't enough money in your linked Chase savings account - the Standard Overdraft Practice will then apply. 

300
What are the 4 ways to avoid the MSF for Premier Plus Checking? 

$15,000+ average beginning day balance in this account, or in combination with any other linked qualifying personal deposits or qualifying investments 

OR 

Link this account to a qualifying checking account 

OR 

Link this account to a qualifying Chase first mortgage enrolled in automatic payments from your Chase account 

OR 

An account owner who is a current servicemember or veteran of the U.S. Armed Forces with a qualifying military ID or other proof of military service provided to a Chase banker

300

How many credit cards does Chase offer, including personal and business?

42 total (31 personal, 11 business)

400

What is the monthly service fee for CPC Savings?

Monthly Service Fee: $0

To open a Chase Private Client Savings account, you are required to have a Chase Private Client CheckingSM account.

400

What is the overdraft fee amount for Overdraft Protection?

There isn't a fee for an Overdraft Protection transfer. 

400

What benefits are included in the Chase Total Checking account?

Added flexibility with Chase Overdraft Assist, Free credit score with credit journey, convenient ATM/branches, account alerts, zero liability protection, Wealth plan, Chase mobile app (Zelle, quick deposit, cardlock)

400

How many travel cards do we offer?

32

500

Quote the CD disclosure verbatim from Chase Answers from memory

JK LOL...(always pull up the disclosure from Chase Answers directly to ensure we are quoting the most accurate version)

What is the penalty for early withdrawal for a CD with a term of 24 months or more?

500

What is Chase Debit Card Coverage, what does it pay, and what does it cost? 

With Debit Card Coverage, you tell us how you want to handle your everyday debit card transactions. 

Everyday debit card transactions only (e.g., gasoline, groceries, dining out) 

We charge a $34 Overdraft Fee per transaction during our nightly processing beginning with the first transaction that overdraws your account balance by more than $50 (maximum of 3 fees per business day, up to $102).

500

What are the ways to avoid the MSF for CPC?

$150,000+ average beginning day balance in this account, or in combination with any other linked qualifying personal deposits or qualifying investments

 -OR-

 Link this account to a qualifying checking account: J.P. Morgan Private Client Checking Plus, J.P. Morgan Classic Checking, Chase Private Client Checking, or Chase Platinum Business CheckingSM