Vbots
True or False: If a vbot has not run and the pub is at 30 days since last validated, you will wait for the vbot to load before completing.
False. You will let the mentors know to create a ticket and human pull.
What do you do if you see a stand-alone court document?
You MUST take a summary page of the provider and attach the court document to the summary page
When asking a mentor to create a ticket for a rename what information will you send to them?
The incorrect file name and the file name of what it needs to be changed to.
(Ex. Can I get a rename ticket submitted on 3146 to change 20230503_KS_AnwarKKhoury_20230202_3146.pdf renamed to 20230503_KS_AnwarKKhoury_20230417_3146.pdf?)
What do you do with a content box email after you have uploaded the information?
Reply all but leave off the contentbox email and make a comment like "Uploaded to pub ****"
What vbot statuses need a ticket to be made?
Alta Error, Error, Run Error PTA
When attaching the court document to the summary page, do you put 'summary' in the file naming notes?
No. You will NOT need to put 'summary' in the file naming notes for court documents.
If a vbot needs a ticket what format will you send the info to the mentors?
Maintenance > LS Pub ID (state)
*Maintenance: meaning there is a problem with the vbot
*LS: For licensing pub
Would you add a summary to this document? "SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF ORANGE WEST JUSTICE CENTER"
Yes.
True or False: You will always add a reference file to 1M vbots on the first pull of the month.
True
What do you do if you are ever unsure of whether a document is a court document or a board document?
Refer to court order email first then reach out to mentors/leads.
When would you need to have a file deactivated?
The front date is incorrect, it is a duplicate file, or the file is irrelevant.
If you aren't sure if you should contact for a publish frequency update what should you do?
Use the publish frequency calculator.
When completing in pubman if the vbot pulled a file do you submit as Validated or Pulled?
Pulled. Even though you didn't personally pull it, a file was still pulled.
True or False: All court documents will come from CA, CO, and OR.
False. This does not mean every order will come from just CA, CO, or OR. Keep an eye out for other places as well.
What do you do with a summary file after uploading the file to replace it?
False.
True or False: Summary pages attached to court documents are NOT added to the gaplist.
True. They do NOT need to be added to a gaplist.