TYPES OF BUSINESSES
HUMAN RESOURCE MANAGEMENT
OPERATIONS MANAGEMENT
BUSINESS OBJECTIVES AND KPIs
OTHER
100

ONE OWNER, SINGLE LEGAL ENTITY AND UNLIMITED LIABILITY. 

DESCRIBE A SOLE TRADER/CHARACTERISTICS OF. 

100

Human Resource Management

What does HRM stand for?

100

Inputs, processes and outputs. 

List the three elements of an Operations System. 

100
6

HOW MANY BUSINESS OBJECTIVES ARE THERE IN OUR COURSE?

100

40 or 50 marks out of 75.

What is Section A?
200

1 - 50 SHAREHOLDERS/OWNERS, SHARES ISSUED THROUGH INVITATION ONLY, LIMITED LIABILITY

OUTLINE THE (CHARACTERISTICS OF) A PRIVATE LIMITED COMPANY.

200

Maintaining the relationship, from establishment and maintenance through to termination, between employees and the business.

What is HRM responsible for?

200
Tangible goods, goods can be stored, and little customer involvement in production..

List three characteristics of a manufacturing business. 

200

THIS OBJECTIVE IS CENTRAL TO MOST BUSINESSES. 

WHAT IS A TO MAKE A PROFIT?

200

Define topic, provide example, link to case study

What does the task word “explain” require?

300

AUSTRALIA POST, NBN CO, VIC ROADS. 

WHAT ARE SOME CONTEMPORARY EXAMPLES OF GOVERNMENT BUSINESS ENTERPRISES?

300

Providing satisfactory pay for survival. 

What is a way that HRM can satisfy physiological needs?

300

Both seek to produce outputs that satisfy the needs of customers however manufactured are homogenous goods and service goods are not. 

Compare manufacturing with service operations. 

300

INCREASE REVENUES OR DECREASE EXPENSES (COST CUTTING).

WHAT ARE THE TWO WAYS TO IMPROVE NET PROFIT?

300

2 hours and 15 minutes

how long is the bus. man exam?

400

FULFILLING A SOCIAL NEED. 

WHAT IS THE PRIMARY OBJECTIVE OF A SOCIAL ENTERPRISE?

400

Lawrence and Nohria.

Who developed the four-drive theory?

400

automated production lines, robotics, CAD, CAM, AI and online services. 

List all the tech strategies in operations. 

400

Ways the business tries to attempt to achieve its objectives

WHAT ARE STRATEGIES? 

400

10 marks

How many marks is the biggest exam q worth?

500

THE MAJORITY WILL BE REINVESTED BACK INTO THE BUS. OR DISTRIBUTED TO MEET A NEED. 

WHAT HAPPENS WITH THE PROFITS OF A SOCIAL ENTERPRISE? 

500

Self esteem needs.

What is the fourth tier of Maslow's Hierarchy?

500

ISO 9001

What is an example of a quality assurance service provider? 

500

Specific measures or data sets that allows a business to evaluate their success in terms of E + E.

WHAT ARE KPIs?

500

2013

What year did the class of '25 start school?

600

EXPENSIVE AND COMPLEX TO ESTABLISH, REPORTING REQUIREMENTS, NO CONTROL OVER WHO OWNS.

WHAT ARE THE DISADVANTAGES OF A PUBLIC LISTED COMPANY? 

600

Positive work relationships are more likely to be maintained yet the decision may not be legally binding. 

Discuss mediation as a method of dispute resolution. 

600

Pull, Takt, One-piece flow

What are some strategies for implementing lean management? 

600

The number of employees permanently leaving a business who are then replaced.

What is staff turnover?

600

Run through each questions, look at the case study in section B, plan longer responses

What is reading time for?

700

LIMITED LIABILITY, MAINTAIN CONTROL OVER WHO OWNS, SHARES CANNOT BE PUBLICLY (FREELY) TRADED, COST OF FORMATION (COMPARED TO SOLE TR. AND PART.). 

DISCUSS THE DECISION TO OPERATE AS A PRIVATE LIMITED COMPANY. 

700

Similarity is to pay out wages owed. Difference is the need for redundancy payment. 

Compare entitlement considerations for resignation with redundancy. 

700

Improved rep, reduction of costs (esp long term) however expensive and time-consuming. 

Discuss the CSR considerations of Operations Management. 

700

BEST USE OF RESOURCES BY USING UP-TO-DATE TECH, INNOVATIVE PROCESSES, HIGHLY SKILLED & MOTIVATED EMPLOYEES.

WHAT ARE WAYS TO IMPROVE EFFICIENCY? 

700

No more than 20 minutes 

How long should you spend on the ten mark response?