LEGAL REGULATIONS
ECONOMIC CONDITIONS
CSR & VALUES/TRENDS
GLOBAL CONSIDERATIONS
CUSTOMERS AND TASK WORDS
100

What are employment laws designed to do?

Govern the relationship between employers and employees)

100

What is an interest rate?

The price paid for borrowed money, expressed as a percentage

100

What does CSR stand for?

Corporate Social Responsibility

100

What is offshoring?

Moving operations to another country to reduce labour costs

100

What is one way a business can improve customer convenience?

Offer next-day delivery or multiple payment options

200

What kind of regulation might shut down a restaurant that fails food safety checks?

Industry regulations

200

How do low interest rates affect businesses seeking loans?

Loans are cheaper and repayments are easier to manage

200

Give one example of a social CSR consideration.

Assisting employees with counselling services (many more options)

200

What is one reason a business might explore overseas markets?

To reach more customers and reduce reliance on the local market

200

Why is it important to provide responsive customer service?

Builds trust and keeps customers satisfied

300

These local rules vary by area and help manage noise, signage, and location issues. What are they?

Council regulations

300

What does a tax rate represent?

The percentage of income or spending paid to the government

300

How can a business benefit from using eco-friendly packaging?

It improves reputation and meets environmental expectations

300

How do exchange rates affect international business decisions?

They influence pricing and profit when selling across currencies

300

What does Define mean

Accurately state or explain the meaning of a term (1–2 sentences)

400

What financial requirement must businesses fulfil to operate legally?

Taxation requirements

400

What might a business struggle with when employment levels are high?

Finding workers, often needing to offer higher wages

400

Why should values and beliefs be considered in business planning?

They shape customer opinions and influence demand

400

What are two challenges/considerations of operating in global online sales?

Shipping costs and privacy/legal regulations

400

Explain how to approach a question that asks you to Analyse a concept.

Break down the main idea, explain sub-parts, and show how they link

500

Name three categories of legal and government regulations.

Employment laws, environmental legislation, industry regulations, council regulations, taxation requirements

500

How can economic conditions influence whether a business should launch a new product?

Poor conditions may limit demand; good conditions may support growth

500

Explain how trends in society might influence a business’s decisions.

Trends guide what products/services are in demand (e.g. health, tech)

500

Analyse the impact of overseas competitors on business planning.

Forces businesses to lower costs or differentiate products to stay competitive

500

What is the difference between Evaluate and Discuss as task words?

Evaluate includes pros/cons AND a conclusion; Discuss just covers pros/cons