VCO
This is the archival tool we offer.
What is Vital Center Online?
An IC led call where we first introduce the system to a client.
This is a virtual environment used to access a client's database or database copy.
What is RDP or Remote Desktop Protocol?
This is a Galen created environment used to test new feature deployments.
What is UAT?
The sharing of medical, billing, and patient information records.
What is ROI or Release of Information?
This is a section in VCO limited to a specific section of a client's source system.
What is an Item Type?
A call led by ICs that reviews a client's system before the project kicks off.
What is a Discovery call?
A request to look into a database copy to find information.
What is a Query?
This is the way we sign into VCO with a username and password.
What is Direct Access?
This is any information that contains patient data.
What is PHI or Protected Health Information?
This is the item type landing page layout.
What is a Summary Screen?
This is testing that takes place in the Production environment, but before the full dataset is loaded.
What is smoke testing?
This allows us to interact with a website or an application.
What is UI or User Interface?
This is a system feature that must be enabled by development for an entire client environment.
What is a Toggle?
This is a law that was created to establish rules for protecting sensitive health information from disclosure without patient's consent.
What is HIPAA or the Health Insurance Portability and Accountability Act?
This is where a client's full source system dataset is hosted for end user use.
What is Production?
This is the individual identified as having the most knowledge when it comes to their system.
What is the Subject Matter Expert?
This is when a specific feature is added to an existing program.
What is a Plug-In?
This is a way to access VCO with one set of credentials.
What is SSO?
This is something that will stop a project from proceeding forward to Go Live.
What is a Go Live Blocker?
These are the various areas within VCO.
What is a Workspace?
This is the name of the system used to track internal and external ticket submissions.
What is Issue Tracker or Support Portal?
The programming language used to stage our client's data in VCO.
What is SQL?
A tool that helps healthcare organizations manage user access and control sensitive information.
What is AD or Active Directory?
This is the term used for how long patient data needs to be kept.
What is a Retention Period?