The VEG Experience
How we improve our ability to deliver on VEGx
VEGx Monthly Challenge
The first VEG
White Plains
These are the four core values
Togetherness, Openness, Meaningful Moments, and Heroic Helping
VEG's Mission
Helping people and their pets when they need it most
"Model the way" and "Inspire a shared vision" are two of the five practices of exemplary leadership in this book
The Leadership Challenge
Delivering a Mind blowing experience
The ultimate goal of VEGx
Current number of open VEGs
89
The "Do you ever yearn?" chapter of the Manifesto references this TV show
Seinfeld
VQ's Mission
Building the world's veterinary emergency company
"Yes, and" is a rule of improvisation created by this comedian
Tina Fey
CX (customer experience) + PX (Patient Experience) + VX (VEGgie experience) = VEGX
The VEGx Equation
The VEG locations in Illinois
Lincoln Park, Oak Brook, South Loop, Naperville, Buffalo Grove
The section about VEG's culture references this group which is also the name of an NFL team
Vikings
Medical Department Mission
Keeping VEGs Medically Excellent the VEG Way
Henry David Thoreau
These groups have 3 dimensions of experience
VEGgies, rDVMs and Customers
Number of states with open VEGs (including DC)
26
This traditional Jewish dish is referenced in the section about each VEG having its own recipe
Cholent
Operations team mission
Keeping VEGs running The VEG Way
The VEG rocketship is a reference to a speech given by this famous executive
Sheryl Sandberg
The newest addition to the VEGx equation
Patients/Pets
Most recently opened VEG
Palo Alto
The "If You Wanna Be That Guy You Gotta Be That Guy" section of the Manifesto references this movie
Kung Fu Panda 3
Nursing team mission
Reimagining emergency veterinary nursing
The Manifesto chapter about "constant gentle pressure" references the book "Setting the Table" by this famous restaurateur
Danny Meyer