Show:
AP SHORT
BACKUP
MCB
PAYMENT STATUS
ANYTHING IS GAME
100

How do you handle a shortage dispute for $13.98?

RP per Under $100 Rule
100

What do we tell Vendors requesting backup <3 days old?

  • Please allow three business days for the deduction image to show on the portal before requesting a copy.  If it does not show after three business days from the invoice date, we will be happy to provide you a copy.
100

In NTS's SOI screen, promo is listed as TX.  Where do you go for backup?

Move to the Promotions Group with a request for backup in the notes. 

100

Next steps after finding a vendor is on a #2 Sprouts Hold

Attach account statement to ticket, take snippet of Sprouts hold screen in NTS and paste in notes, move to Sprouts Hold Group

100

What year was the latest KeHE Policies & Procedures Guide implemented? 

2021

200

Who needs to be notified for repays that are approved by the UDR coordinator, but are over $1000.

The Inbound Managers

200

When a supplier requests multiple backups in one ticket:

Direct them to K-Solve to submit backup requests.

200

What does SOI stand for?

Sales Order inquiry

200

 3 reasons why a payment is listed as PV without a check #? Payment is posted but not processed. 

Check has not cut yet;

Vendor is in debit balance;

Vendor's account is on hold

200

How many days do we have to answer an SDM's request?

5 business days

300

Who is exempt from all overage fees?

Sprouts & Cadia Vendors

300

When the backup is not on K-Solve or in the MCB Backup folder:

  • Move ticket to Vendor Connections: Recreates - Unassigned
300

How many days grace does a vendor have for a PO to be picked up outside the original ready date listed on the confirmed PO?

3 days

300

Up to how many POs can be researched for payment status on an individual ticket?

5

300

Where KeHE goes, ____________________.

Goodness follows. 

400

Name the 3 UDR Coordinators and 4 Supplier Performance Managers

Jason Fuentes   UDR

Christian Hernandez   UDR

Christopher Buckley   UDR

Scott Ainsworth   SPM

Robert Spreadbury   SPM

Ashley Hernandez   SPM

Joey Kimball   SPM

400

When a supplier requests additional Backup for "Out of Dates":

  • The backup provided is all that is available. This is product that was pulled from our inventory, could not be sold, and was destroyed. The DC, Item Description, UPC number and cost are all listed as well as the quantity. If you have further questions, please reach out to your KeHE Supply Chain buyer for that DC. Suppliers should utilize the Inventory at Risk report in the Connect portal to monitor their inventory.
400

When repaying a REBILL, what fee must be broken out on a separate GL?  

EP Fee

400

Name the 4 types of Account Holds

VR Hold

Procurement hold

Sprouts Hold

Debit Balance/AP Collections Hold

400

What company was Deb Conklin previously the CEO of? 

Reddy Ice

500

Who do you CC on an email when a repay is $1500 or more when charging the 570500, 570510, & 572600 GLs?

The Supplier Performance Manager.  

Over $2500 you need the Warehouse Manager's approval!

500

Supplier’s info is not listed on the backup and is requesting repayment.

  • Make sure the invoice on the backup matches with what is on the cover page.                        A) If it does not match, reach out to the MCB Processor for correct backup.
  • B) If it does match, reach out to the MCB Processor to rebill.
500

Who to contact for Transportation "Detention Fees"

Inbound Manager of Warehouse

500

Who handles wire requests?

Amber Stolp

500

What is the SDM's Noncontractual GL?

DC008.522000