What does a click through and profile view mean
Profile view: A person did a search, found their way to Clutch and then took a look at your listing
Click through: Then they visited your website
How long does it take to publish a review
Non Sponsor - 7 - 14 days
Sponsor - 1 day
How did I get listed on Clutch
Someone from your company created a profile
Someone came to leave you a review, and we created a profile
Someone from our team created one
Why is there data locked (blurred) in my Vendor Dash
Advanced analytics data is now part of a paid feature of Clutch+.
Can I have multiple Admin Users
Yes, as of this September 2021 that is allowed
What is the highest level of Sponsorship
Quadruple Diamond
Can I import my reviews from another site
No! (please dont yell). We follow a case study style of approach with a specific set of questions. Let me show you how to submit references.
How do I get listed on the Manifest
Once you collect your first review on Clutch, a profile will be set up for you
Can my reference remain annonymous
YASSSSSSSSS
Can I be the Admin of MULTIPLE profiles
Nah playa, not yet
What recommendations do you have to best optimize my profile to compete with other sponsors
Submitting references & collecting reviews
Adding service lines
Adding Industry focus
Adding portfolio items
Adding awards
How do you verify reviews
2 step process. We generally use their LinkedIn, as well as a company email. (Although, we sometimes have to get creative and use published articles, mentions on their website, etc)
How do I get listed on Visual Objects
Same as The Manifest + Portfolio Items
Before this company I did freelance work for free. Can I submit those clients as a reference
Yep
Why did my 2nd location get removed from my profile
We require a FULL TEAM at a location to list you
What benefits come with Clutch+
Dedicated CXA
Ability to opt into verification
Increase in review cycle time
Outrank all organic listings (on every directory they are listed on) but below sponsors
Add Social Media Links, Languages, Time Zones
Featured Review Option
Enhanced Analytics
Removal of Competitor Ads
Can I write reviews for my clients, to recap the work, and have them approve it
No - duh
Can I collect multiple reviews from the same company
If the company has over 1,000 employees and the projects are for different departments
What affects my Ability to Deliver score
There are a few factors: Service line %, amount of reviews, as well as the recency. Be sure to upload portfolio and award items in your Vendor Dashboard. There are a few other factors, but those are the main ones (we are being purposely vague)
How do I get verified?
Buy Clutch sponsorship! Verification is a benefit of advertising on Clutch
How do sponsorship tiers work
You can buy into a specific tier of companies on a directory (starter, bronze, gold, etc).
Rankings are dyamic and your Profile Health is going to determine your rank within that tier. By continuing to work with your Customer Success Associate, you can work to get to the top of that specific tier.
Do you take reviews in a different language
We can take Spanish reviews over the phone. We also have docs covering French, German, Italian, Russian, Spanish, Chinese and Japanese
What is the difference between Bronze, Silver, Gold verified? Do I have to pay more?
Nope! Verification is a combination of your business registration, things like credit and location and your reviews on Clutch.
How do I change admin users
Two options. You can do it in the Vendor Dashboard, or have the new admin go to Clutch.co, create an account with their LinkedIn login, and email when they do and I will switch it for you!
What is the ideal amount of service lines
We recommend between 5-7
How do pricing and placements work for FL
The ads are coordinated ahead of each month and guarantee your position for the month. Pricing depends on competition and the expected traffic for the keyword. If you're interested now in an available placement, you don’t have to wait for the 1st of the month to get started, we can get you in at a prorated amount starting this month
How can I show off my Clutch reviews
Clutch offers free widgets, badges, case studies and blog posts to help you get more out of your reviews.
What is the difference between a profile owner and a profile manager
Profile managers have the same abilities as the profile owner, but they can not add/remove other profile managers
Are these links "No Follow"
Yes, "NO"
How many shareable case studies can I create
You can create 3 case studies from 3 different verified reviews. If you have a Clutch+ Profile or are a Sponsor, all verified reviews from 2019 or later qualify for case studies – for a limited time