The Basics
What is the primary goal of verbal de-escalation?
A) To assert dominance over the individual
B) To calm the situation and reduce tension
C) To punish the individual for their behavior
D) To ignore the individual's concerns
B) To calm the situation and reduce tension
Name two verbal de-escalation techniques.
Active Listening
Setting Boundaries
Remaining Calm
Redirection
True or False: Teachers should avoid discussing the incident with the student to prevent further issues.
A) True
B) False
B) False
How does the use of verbal de-escalation techniques affect students' perceptions of fairness in the classroom?
A) It leads to perceptions of favoritism.
B) It fosters a sense of fairness and justice.
C) It has no effect on students' perceptions.
D) It causes students to question classroom rules.
B) It fosters a sense of fairness and justice.
Why is it important to avoid making assumptions about a student's feelings?
A) It can lead to misunderstandings
B) It shows a lack of respect
C) Both A and B
C) Both A and B
When should verbal de-escalation be used?
A) Only after physical intervention
B) As soon as tension starts to rise
C) Only in non-violent situations
D) Never
B) As soon as tension starts to rise
Emotional contagion in a de-escalation context refers to:
A) The spread of calmness from the de-escalator to the student
B) The escalation of frustration when a de-escalator raises their voice
C) Both A and B
D) Neither A nor B
C) Both A and B
The spread of calmness from the de-escalator to the student
The escalation of frustration when a de-escalator raises their voice
Setting clear expectations after repairing a relationship helps in:
A) Avoiding future conflicts
B) Creating more rules
C) Limiting communication
D) Reducing student autonomy
A) Avoiding future conflicts
Teachers using verbal de-escalation often observe improvements in:
A) Student obedience without understanding
B) Classroom cohesion and mutual respect
C) A rigid adherence to rules
D) Students avoiding participation
B) Classroom cohesion and mutual respect
How can you use body language in a de-escalation situation?
A) Use open, non-threatening body language
B) Stand close to the student
C) Use gestures from across the room
A) Use open, non-threatening body language
True or False: Verbal de-escalation is most effective when it is used as a last resort after other interventions have failed.
Answer: False
Offering choices and consequences is a strategy to:
A) Control the student
B) Empower the student
C) Increase teacher authority
D) Limit student options
B) Empower the student
Which situation might undermine the effectiveness of verbal de-escalation?
A) Consistent use of calm and neutral language
B) Ignoring the student's emotional state and focusing solely on rules
C) Acknowledging the student's feelings without judgment
D) Providing the student with choices and consequences
B) Ignoring the student's emotional state and focusing solely on rules
Which of the following is a reason why verbal de-escalation is considered a preventative measure?
A) It postpones dealing with conflicts
B) It preempts physical confrontation by addressing issues early
C) It encourages passive behavior among students
D) It strictly enforces rules without exceptions
B) It preempts physical confrontation by addressing issues early
Which of the following is NOT a recommended de-escalation technique?
A) Using a calm tone of voice
B) Giving ultimatums
C) Giving the student choices
B) Giving ultimatums
Verbal de-escalation is most necessary in which of the following situations?
A) Routine classroom management
B) Potentially violent confrontations
C) Academic discussions
D) Administrative meetings
B) Potentially violent confrontations
A student challenges the teacher's authority by refusing to follow instructions. What is the best approach?
A) Giving ultimatums
B) Offering choices
C) Ignoring the behavior
D) Redirection
B) Offering choices
Rationale: The teacher can provide the student with two acceptable choices, allowing them some control and reducing defiance.
A) By blaming the student for the conflict
B) By acknowledging their own role in the situation
C) By dismissing the student's perspective
D) By avoiding discussions about the conflict
B) By acknowledging their own role in the situation
: What is a possible outcome for students when teachers consistently use verbal de-escalation strategies?
A) Students may become more defiant.
B) Students may develop a greater fear of authority.
C) Students may feel more valued and respected.
D) Students may avoid interacting with teachers.
C) Students may feel more valued and respected.
How can teachers demonstrate empathy to their students?
By actively listening, validating their feelings, and showing genuine concern for their well-being.
What is the priority if a student becomes physically aggressive during an incident?
A) To verbally reprimand the student
B) To prioritize the safety of all individuals involved
C) To continue trying to de-escalate verbally
D) To isolate the student in the classroom
B) To prioritize the safety of all individuals involved
DAILY DOUBLE
Alex, a student using a tablet-based AAC device, gets upset in class due to a sudden schedule change, showing signs of distress like loud vocalizations, pacing, and hitting his hands together.
What is a helpful way to encourage Alex to communicate their needs using their AAC device?
A) Tell Alex to write their feelings and share them with you.
B) Prompt Alex to use the AAC device to express their needs.
C) Talk to Alex until he is ready to answer.
D) Prompt Alex to take a break.
B) Prompt Alex to use the AAC device to express their needs.
**You can prompt, “Let’s use your tablet to talk about what’s bothering you. Can you show me what you need?”**
Which of the following is a potential impact of verbal de-escalation on teacher-student relationships?
A) Erosion of trust
B) Increased teacher authority
C) Strengthened trust and mutual respect
D) Decreased teacher effectiveness
C) Strengthened trust and mutual respect
Verbal de-escalation can impact students' social-emotional learning by:
A) Teaching them to avoid conflicts at all costs
B) Encouraging passive compliance
C) Modeling effective communication and emotional regulation
D) Reinforcing hierarchical classroom structures
C) Modeling effective communication and emotional regulation
What should you do if a student's behavior escalates despite de-escalation attempts?
A) Continue using verbal de-escalation strategies
B) Get support from another staff member
C) Ignore the student's behavior until they calm down
D) Let the student calm down then use verbal de-escalation strategies
B) Get support from another staff member