This is Verizon’s fastest 5G network, available in more cities every month.
What is 5G Ultra Wideband?
This type of promotion often lets customers trade old phones for major savings.
What is a trade-in promo?
This top-selling smartphone lineup releases a new model every fall.
What is the iPhone?
Reps who ask this get to the heart of the customer’s gifting needs.
What is “Who are you shopping for?”
This classic holiday movie phrase encourages people to “keep the change.”
What is Home Alone?
This feature helps Verizon customers automatically get the best signal as they move.
What is network slicing or dynamic spectrum sharing?
This popular holiday offer gives customers something extra for each new line.
What is a gift card or bonus credit?
These smartwatches pair perfectly with Verizon Unlimited plans.
What are Apple Watch or Galaxy Watch devices?
This technique helps reps connect deals to customer lifestyles.
What is value-based selling?
This 2-word phrase describes customers who come in ready to shop big.
What are holiday shoppers?
With this Verizon perk, gamers enjoy low lag and high performance
What is Verizon 5G Ultra Wideband gaming advantage?
This popular holiday offer gives customers something extra for each new line.
What is a gift card or bonus credit?
This Verizon home product uses 5G to deliver fast Wi-Fi without cables.
What is 5G Home Internet?
This follow-up question can turn a single-line upgrade into a family solution.
What is “Does anyone else in your family need an upgrade?”
This December tradition gets teams fired up before opening doors.
What is a morning huddle?
This tool lets reps show customers real-time 5G coverage in their neighborhood.
What is the Verizon coverage map?
Families upgrading together love this type of deal that reduces cost per line.
What is multi-line or family plan pricing?
These holiday gifts are small, wireless, and great for stocking stuffers.
What are earbuds or smart trackers?
This holiday mindset helps reps stay energized even on busy weekends.
What is team spirit or positive attitude?
Reps often say they need this beverage to survive holiday rushes.
What is coffee?
This Verizon initiative aims to bring high-speed internet to rural communities.
What is Verizon’s 5G Home or LTE Home expansion?
Verizon often bundles this accessory category with new phones during holidays.
What are cases, chargers, or earbuds?
Verizon reps often demo this feature to show customers how to move data easily.
What is Quick Start or Smart Switch?
This skill helps transform complex tech into easy customer conversations.
What is simplifying the tech or storytelling?
This jolly figure is basically the original “delivery driver.”
Who is Santa Claus?