8 Great Work Habits
What is makes perfect sense for the customer to switch but they refuse to do anything today
What is respect client and customer
What is
the internet is wireless and privatized
The type of customer already interested in Verizon and paying $90 for Spectrum
What is a Direct Yes!
”I just talked to your neighbor Hannah and she’s paying $87 just for internet“
What is Jones Effect
True or false
A customer gets the autopay discount if they apply they card info
What is FALSE
break took a little longer than expected but we stay out extra to make up for it
What is work a full day
The price per line for 4 unlimited plus wireless lines
What is
$45
a spouse who doesn’t pay the bill but knows enough about the internet to know that theyre see a lot of issues
What is set up a stop back and don’t spend to much time trying to pitch non dm
When I tell my customers this is my last day in my territory and I’ll only be back to set up their neighbors next week
What is Fear of loss
The two major resources on keeping track of your customers and if they‘re plugged in
What is the account tracker and the numbers app
Throwing the close as long as they’re letting me talk and multi-option closing
What is Taking Control
The current promotion for getting the 5G Home Plus plan
What is the XBOX bundle or NETFLIX & Max for free for a year
True or False
You should keep pitching an old lady that has a cable, internet and a landline that she uses everyday, with no smart TVs in the house.
What is False
Not being emotionally tied to a result
The latest you should follow up with a customer after placing their order
What is 4 days
I only had 6 contacts first loop but I ended the day with 8+ presos.
What is working your territory correctly
What product comes with the 5g home plus plan
What is and extender
3/6 non dms
What is kids, spouse, roommates, old person who’s kid handles the bill, visiting family or friends
What will I miss out on if I don’t make a decision right now
What is Fear of Loss
When you save a customers contact, what are the 3 major thing you should have
What is
Customer name
Address
Order number
Name the 8 great work habits
What is
-great attitude-be on time
-be prepared
-understand opportunitie
-take control-work a full day
-work territory correctly-respect client and customer
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The requirements for customers to get the cellphone gift card promotional
What is
1. A new phone $799 or more
2. Number ported over
How do pitch google fiber customers to get the spectrum costumers
What is
“I usually hear good thing about the service how much were they charging you”Your in a pretty good spot rn in the future if you do see issues Verizon is in the area
a customer wants to think about it but there’s only 2 capacity and it’s 2:00
The three things that should be done at the door before leaving the customers
What is
1. Autopay
2. Registering the account
3. CR -> CO