The Pitch
Product Knowledge
8 Great Work Habits
Handle That Objection
POO Factors Scenarios
100

The five steps of the conversation

What is:

Intro

Short story

Presentation

Close

Rehash

100

The two plans Verizon offers for 5G Home

What are 

Home and Plus

100

The loop times are

What is 

1:30-3:30

4-6

6-7:30

100

I just paid my spectrum bill

That’s perfect ! Spectrum bills in advance so you paid for last month which means our 30 days gives you enough time to get rid of spectrum 

100

You see a tricycle in the front yard

What is 

there are kids who live in the house 

200

When customers are not receptive to me what part of the pitch am I forgetting 

What is 

Ice breakers 


200

The sales tax price for an IPhone 16 Pro and an IPhone  14 Plus

What is 

SC: $93.80

NC: $125.43

200

The 8 great work habits are

What is 

1. Have and maintain a great attitude 

2. Work your territory correctly 

3. Be on time

4. Be prepared 

5. Understand your opportunity 

6. Take control

7. Respect the customer and client 

8. Work a full day

200

I’ve already had Verizon Internet before a couple of years ago

What is 

“They did a lot of updates for the area…”

200

A guy with a controller and a headset comes to the door 

*Varies*

300

The way to double your LOAs

What is pitching two products at the same door (internet and cellphones)

300

True or False

Customers who have Medicare can be eligible for Verizon Forward. 

False

Medicaid is eligible, not Medicare.

300

I rolled but the numbers are good and I didn’t switch up my pitch 

What is 

Attitude 

300

*Credit app approved with $400 security deposit, with a finance limit of $600*

Pivot to cellphones

300

Man opens the door quickly has a headset on and looks like he’s in a bit of rush 

he’s working from home 

400

The price for 3 phone lines on unlimited plus and 5G Home Plus internet on autopay 

What is 

$228

($55/line, $45 for internet, $18 in taxes)

400

It raining and I brought both me and the trainee an umbrella 

what is 

Being prepared 

400

“I need to compare my spectrum“

What is 

“your first bill doesn’t come for 30 days because Verizon is so confident that our service is better spectrum’s”

400

A young lady answers the door with a glass of wine in her hand, and her vape in the other 

*Varies*

Fiance is dm 

500

The major parts of the rehash text

What is 

1. Saving my contact info [your name] verizon

2. Their MDN

3. Their account pin 



500

Quote a first month’s bill for two wireless lines (one unlimited ultimate and one unlimited plus) with home internet with autopay

What is 

$464

(unlimited ultimate- $80x2, unlimited plus- $70x2, activation fees- $35x2, taxes $24, $35x2)

500

The T has 3 capacity and you close ut out by 5

What is 

Understanding your opportunity 

500

“The internet’s included in my rent”

What is

”I’ve heard that a lot, would you want a new phone though”

”It’s all bundled in with pest control too, so you might as well pay for a better service”

500

A women opens the door, the lights are dimmed inside and she’s asks you to be quiet.

She’s has a sleeping baby inside