New Alarms FAQs
Transition
Classic vs New
Random Verkada Facts
Do you know your managers?
100

Are wireless sensors supported in new Alarms?

Yes. The BP52 panel, BE32 expander, and BK22 keypad have a built-in wireless hub for Verkada wireless sensors.1 In addition, organizations can use the WH52 Wireless Hub and WH32 Wireless Repeater to easily extend coverage throughout sites of any size

100

Can I still purchase classic Alarms?

No - end-of-sale was on February 7th, 2025

100

Is the new Alarms hardware compatible with classic Alarms hardware?

No, because of different system architectures, new Alarms hardware is not compatible with classic Alarms hardware

100

What is Verkada valued at currently?

4.5 Billion

100

What were Christina and Camille's Territories and Divisions? 

CC - Kansas/Dakotas/Nebraska - West SLED

Cam - The Imperial Valley and the Desert - West SLED

200

Which licenses are required for new Alarms?

One LIC-BX-MB or LIC-BX-MA license is required per alarm site

200

Which Alarms system is easier to reuse existing sensors and wiring?

Best of all, the single-brain architecture New Alarms is easier to reuse the existing sensors and wiring at any site—eliminating the need for a full rip-and-replace.

200

Can I mix new Alarms and classic Alarms in the same Command organization?

Yes, in this case the Command organization will have two product tiles:

• New Alarms, where they can manage sites that are using new Alarms

• Classic Alarms, where they can manage sites that are using classic Alarms

200

What was the first indoor and outdoor camera model in 2017?

D30 and D50

200

Where does your manager live?

CC - Danville 

Cam - Bgame

300

What hardware is required for new Alarms?

To trigger alarms using sensors, the BP52 alarm panel is required, as it is the central brain of the system. Maximum one BP52 is allowed per site. If only cameras are used to trigger alarms, the BP52 is not required. S

300

What if a customer needed to add devices to a classic Alarms site post end-of-sale?

If the devices needed are end-of-sale, Verkada will work with the end customer and partner to transition the whole site to new Alarms. If any new Alarms hardware is necessary for the transition, Verkada will provide it free of charge.

300

What does "multi hub" architecture for Classic Alarms mean?

Each device talks independently to the cloud

300

Who were the 3 Stanford computer scientist that built Verkada?

Filip Kaliszan, Benjamin Bercovitz, and James Ren

300

Where did your manager go to college?

CC - CU Boulder

Cam - UCSC

400
Name 2 new hardware SKUs for alarms and what they do? 

BP52 Alarm Panel - BK22 Alarm Keypad - BE32 Alarm Expander - WH32 Wireless Repeater - WH52 Wireless Hub

400

What if I need to RMA classic Alarms hardware post end-of-sale?

Verkada will honor the warranty for classic Alarms hardware and retain limited manufacturing capacity for RMA of most classic Alarms SKUs. In the event a SKU is not available, we will replace it with the equivalent new Alarms SKU, and if needed, provide additional hardware for free to upgrade the whole site to new Alarms.

400

What does "single brain" mean for new alarms?

Centralizes cloud communication solely from the alarm panel

400

Name all 15 Verkada offices

  • San Mateo, CA
  • Austin, TX
  • Salt Lake City, UT
  • Tampa, FL
  • Phoenix, AZ
  • New York, NY
  • Philadelphia, PA
  • London, UK
  • Sydney, AU
  • Taipei City, Taiwan
  • Krakow, Poland
  • Tokyo, Japan
  • Mexico City, Mexico
  • Seoul, South Korea
  • Singapore
400

What month and year did your manager start? 

Cam - August 2022

CC - August 2019

500

What are 2 key benefits of new Alarms?

• Arming/disarming. Ensure sites aren’t left disarmed with remote arming via Command and automated arm/disarm schedules.

• Alarm response. Get maximum information and control when an alarm goes off, from the SMS notification to the live incident report. Response flow configuration is also streamlined with three customizable presets based on the needs of each site. 

• Video Alarms. Using Verkada cameras as alarm triggers, organizations can screen out many false alarms with AI person detection coupled with agent verification. Coverage can also be extended to outdoor areas. 

• IT-friendly. Rather than calling the alarm company and incurring service fees to change anything, admins can manage key codes, arm/disarm schedules, and response flows via an easy-to-use web or mobile app.

500

What if I need to add devices to a classic Alarms site post end-of-sale?

If the devices needed are end-of-sale, Verkada will work with the end customer and partner to transition the whole site to new Alarms. If any new Alarms hardware is necessary for the transition, Verkada will provide it free of charge.

500

What is the difference between New vs. Classic? 

The fundamental difference between new Alarms and classic Alarms is the system architecture. Classic Alarms has a “multi-hub” architecture where each device talks independently to the cloud. New Alarms has "single brain" architecture that centralizes cloud communication solely from the alarm panel.

500

What account has the most lifetime bookings at Verkada?

Burlington Stores Inc. ($27,114,185.03)

500

What is your managers birthday (year too)

Cam - July 16, 1998

CC - December 28, 1996