Acronyms
SQ
Subcutaneous
The worm breaks off into segments that often look like "rice"
3 Rings....
3 Things..
This disease often presents as increased Urination and Drinking and is seen often in older, obese cats
Diabetes
A patient presents for vomiting and diarrhea, is not on prevention and is overdue on everything, What are you getting approved for the doctor?
Parasite Screens, Fecal Cytology, xrays +/- Bloodwork
PRN
As needed
Name the parasites that Revolution Plus covers
fleas, ticks, ear mites, roundworms, hookworms, and heartworm disease
In the 3 rings 3 things slogan- what is the Third thing?
Book that appointment!
This disease is spread by mosquitos and is not treatable in cats
Heartworms
A puppy is coming in for a new puppy exam. He is an 11 week old maltipoo. What are we going to do?
Distemper #1, Stool, Ear mite, Simparica trio, 2nd dewormer
OU
Both eyes
This worm often looks like spaghetti noodles
Roundworms
In client De-escalation techniques using the phrase "I understand you are upset. What I heard was..." is considered doing what?
Acknowledging their Emotions
This disease is zoonotic and is spread through urine. Most dogs (if okay by doctor) should be vaccinated for this
Leptospirosis
It is the weekend and you are the kennel tech that is working. Mason has not been eating well and has now started having diarrhea. What do you do?
What is call/Text the doctor on call
NPO
Nothing by mouth
Name the parasites that Simparica Trio covers
heartworm disease, ticks & fleas, roundworms & hookworms
a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.
Rapport
What disease often causes coughing, wheezing, and can be seen in older chihuahuas more often than not
Congestive Heart Failure
You are bathing a dog and notice he has red itchy spots that are super scabby. What do you do??
Inform an RVT and let them know you are doing to get a CSR to call and get an exam approved (if not comfortable yet) and follow up with the RVT when that exam is approved.
IMHA
Immune mediated hemolytic anemia
This worm can be tricky to get rid of and often requires several rounds of panacur
Whipworm
Ms. Smith called and stated that Cooper cut his ear on something, she thinks the cat did it but is not 100% sure as she lives on a farm. But there is blood EVERYWHERE. What are you going to say to Ms. Smith?
What is "Oh no! Lets get Cooper in asap and get checked out, does 2:00 today work for you?"
This disease requires ACTH stim testing and a patient must stay at the hospital for a minimum of 1 hour
Cushings
Ms. Stone calls and is screaming crying saying her dog is non responsive. You get her on the way ASAP. From the CSR Team to the medical team what do you do?
CSR Team: Call for nurse up front when pet gets here with specifics i.e. need stretcher. Get emergency form signed and place client in room (if distraught and crying)
VA/RVT Team Get ready with crash cart/IV cath and Drugs
1 person get a history- who what when where and why
1 person scribe
RVT/DR start compressions