Ratings
The margin of increase we need to approve eligibility
What is 20%?
Where you do action on ZEP?
What is lead actions?
How many times do we call the vet?
What is two?
The document we need to First Time File
What is a DD214?
The internal website we use to set our appointments?
What is GTM Sales?
The highest rating a veteran can receive for PTSD from our company
What is 70%?
A vet is busy at the moment and wants a callback, what do you action
What is a schedule callback?
If you have zero appointments, how many calls should you have?
What is 100?
DBL/RDL Definition
What is Disability Breakdown Letter and Rating Decision Letter
The companies two offices located?
What is San Diego and Las Cruzes?
The max a vet can receive
What is 100%?
You get a callback from a vet who is wanting to first time file. What do you action?
What is awaiting docs?
What is the most important thing to say when connecting with a vet
What is on a recorded line?
The 3 character of services we can work with
What is Honorable, Medical and General?
GTM stand for
GlobalTekMed
The max rating we can do for tinnitus
What is 0%?
You come across a duplicate lead, what are you sending to Tatiana
What is an email address and phone number?
The chat you upload your calls
What is ASC/EOD?
Two test needed for any heart condition
What is an EKG or Stress Test?
How many appointments is the team suppose to hit daily
What is 20 appointments?
Can a veteran increase from 90 to 100%
What is yes?
When do you call your bookings appointment
What is on time?
What do you click on to find your calls
What is reports?
Where do you request for the DD214 document
What is the National Archives?
The owners of the company
What is Mike and Javi?