Veterinary Common Knowledge

Parasites

100

What is the main source of Tape Worm Infestations

^{What is Fleas}

200

What type of Tick carries and transmits Lyme Disease 

What is the Deer Tick 

300

What type of Tick has a single spot on its back

What is the Lonestar Tick

400

What is the best type of product for long hair dogs to control Ticks

What is an oral preventative

500

How long does a tick need to be attached before transmitting Lyme Disease

What is 24 hours

Vaccine Protocol

100

At what age do Canines start their Vaccines

What is 6 Wks

200

At what age do Felines start their Vaccines 

What is 6 To 8 Wks

300

How many Felv and Fvrcp are required for a feline to be fully boostered 

What is 2 

400

At what ages should you vaccinate a dog for Dhppl

What is  6/9/12/16

500

What all does our Distemper Vaccine have in it. 

Parvo/Lepto/Distemper/Hepatitis/ Parainfluenza   

About HFA Inc

100

What year was this facility opened

What is June 2000

200

Who was Help For Animals Inc. Founder

Who is Dorothy Cridlin

300

To promote Animal ________ with Emphasis on_______

What is: Welfare; Spaying and Neutering

400

When were the Organizations Mission statements enacted

What is 1974

500

When was the 1st Low  Cost Clinic opened in WV by Help For Animals Inc.

What is Spay Day Feb 25th 1997

Check In/Out

100

What is the 1st question you ask when checking an animals in

What is what are you here for today.

200

When checking in a special sx what is the 1st thing you check on their chart

What is the pervious soap

300

When checkinhg out a pt. How do you make sure it is the correct animals

What is matching the name/tag/chart/carrier

400

How to make sure items were properly charged

What is checking the Invoice

500

A dental should always be sent home with this, unless otherwise stated

What is Antibiotics

Phone Etiquette

100

What should you say 1st when making or answering a call from a client

What is Hello this is (Insert Name) with Help For Animals, How may I help you.

200

What is the number of rings the phone must be answered by. 

What is 3 Rings

300

What not to do when someone calls to schedule a S/N

I'm sorry we are full call back next month.

400

What you should NEVER say when asked a question, and what is the proper response. 

What is I don't Know. 

Proper answer is, That is a good question let me find out for you.

500

How many phones should be answering calls at all times

What is 3