Discovery
In what initial phase do we find a customer problem worth solving
What is Discovery phase
What phase do you try out different solutions to the problems you learnt about during discovery.
What is Alpha Phase
This tells the whole story of your customer from end to end
What is Customer Journey Map
What type of mentality is open to failing fast, learning from it and measuring its impact on the business
What is Test and Learn Mentality
A person who is responsible for creating and improving Agile processes within a team or a company.
What is an Agile Coach
Solutions for customers deliver this
Value
During alpha we explore the hypothesis by experimenting and using this method card to guide us
What is a test and learn card OR experiment card
What helps us understand and build a visual representation of our customers pains and gains
What is a Persona
Ability to use appropriate tools and techniques to conduct customer research and articulate their needs
What is Understanding Customer Need
This role is a servant leader who facilitates the Agile process, coordinates workload commitment and timelines with their team (squad)
What is a Scrum Master
You can create this during Discovery – but this is a proposition – not an absolute truth
What is Value Proposition
We learn what is valuable by surfacing assumptions and running what
What are experiments (or tests)
This tool helps product teams visualize solutions with customers and tie it back into their problem statements
What is Opportunity Solution Tree
Ability to measure value delivery over time and reflect on investment decisions.
Measuring Value and Return on Investment
Responsible for defining the customer vision and driving business results
Product Owner
A plan to accomplish the promise you made with your value proposition and it is captured and communicated via your roadmap
What is the Strategy / Vision
The grid you use to determine the Impact / Effort on a grid
What is Prioritizing Solutions
This captures insights from your experiments and turns them into actionable learnings
What is Test and Learn Card
You understand the importance of understanding customer problems in order to uncover value and how it can be applied in your own area.
What is Validating Value
They build products customers love!
What is a Product Team
What kind of (thinking) utilizes elements from the designer's toolkit like empathy and experimentation to arrive at innovative solutions for users
What is Design Thinking
As you progress through Alpha phase, what type of statement do you produce to discover new things about the users and service
What is a hypothesis
How your product or service promises to solve your customer problems, and the benefits delivered to them.
What is Value Proposition
You understand the importance of being outcome not output focused and the shift from project to product.
What is Product Mindset
This role bridges the gap between business and tech
What is the Business Partner