Fraser Health Facts
VH Innovations
Research and Evaluation
VH Acronyms
Patients First
100

This is the year Fraser Health was created.

What is 2001?

100

This program is a new way of providing care with the support of a multidisciplinary team and using technology to address growth and capacity challenges in the current health care model. 

What is Virtual Hospital (aka Hospital at Home)?

100
This methodology is commonly used by the Research and Evaluation Team to gather qualitative data from participants

What is semi-structured interviews?

100

This enables healthcare providers to monitor a patient's health from a distance by remotely collecting general health information and vital signs, such as blood pressure and pulse. 

What is RPM (Remote Patient Monitoring)?

100

This type of research engages patients as partners and focuses on patient-identified priorities to improve patient-centred outcomes.

What is Patient-Oriented research?

200

This is the name of the mascot that greets you at the Digital Front Door on fraserhealth.ca to help navigate and match you with the most appropriate service.

What is Fraser (or Ask Fraser)?

200

This service serves all Fraser Health acute sites 24/7, 365 days a year to provide information and answer questions from over 1.5 million calls per year.

What is the Acute Contact Centre?

200

this type of literature review is conducted within a shortened timeframe to provide timely evidence synthesis on a specific topic or research question. 

What is a Rapid Review?

200

This is an operational service that supports patient care by providing inbound services, discharge calls, and and centralized remote patient monitoring service. 

What is FHVC (Fraser Health Virtual Care)?

200

The purpose of this document is to visualize and understand the patient's experience from initial contact through to post-treatment, to improve patient care and satisfaction.

What is a Patient Journey map?

300

This community is the furthest East in the region served by Fraser Health.

What is Boston Bar?

300

This is a digital mirror of a physical or organizational system that enables insight-informed decision making through synchronized, near real-time data inputs from the physical system.

What is Digital Twin?

300

This term refers to the systematic assessment of initiatives, programs, or interventions to determine their effectiveness, impact, and efficiency. 

What is evaluation?

300

This is currently the only unit open within Fraser Health's Hospital at Home that allows patients to receive hospital-level psychiatric interventions, safely and conveniently, from the comfort of their own home.

What is VPU (Virtual Psychiatric Unit)?

300

This framework offers an evidence-based approach to incorporate patients and their essential care partners into the planning, delivery, and evaluation of healthcare.

What is the Patient Engagement Framework?

400

This person is the VP of Digital Patient and Provider Experience at Fraser Health

Who is Jennifer Macgregor?

400

This is an integrated Electronic Health Record system designed to support healthcare organizations in managing various aspects of patient care, including clinical, administrative, and financial. 

What is MEDITECH Expanse?

400

This Michael Smith funded research project focuses on improving equitable and accessible care for the South Asian population in BC.

What is SAFE? 

400

This group of patients and family members collaborate and engage with healthcare providers to improve the quality, safety, and patient-centeredness of healthcare services.

What is PFAC (Patient and Family Advisory Council)?

400

This department responds to complaints about patient care and manages a formalized complaint system.

What is the Patient Care Quality Office (PCQO)?