Cost
What is the service Fee of a hard drive?
$0, zero
What are the 6 Key behaivors?
Establish crediblity, Build Rapport, Product positioning, leading with vaule and benefits, ask for the sale, overcom objection
Do we do Installations if so how much?
Yes, $49
what are some service Fees?
$0, $49,$99
When did VHDP Update?
in April
How are computers covered? If yes what's the service Fee?
As long as it's pre-built, we cover it for $99
What are some IN-STORE SERVICES and their fee?
Virus Removal - $75
PC Tuneup - $45
Data Backup & Content Transfer - $75
Do we have a tech support with VHDP? if so is there a cost?
yes and no its part your plan
What can we Cover under ADH?
Gaming systems, portable handheld gaming devices, VR Headset, Audio Headset, Portable DVD/blu-ray, OEM Gaming controllers, audio/ Video streaming devices, Laptop, Tablets/ E-readers, Printers ( screen only),fit bits, smart watches
With the New update what Pet tech can be covered?
Wifi pet tech: collars, pet snack and food dispensers, and auto fetch machines
Whats the service fee of a smart thermostats.
$49, Forty-Nine
Are there bonus discounts that you can get when adding VHDP to your bill?
Nada, they went away.
Can any one come and help set up my new tech in my smart home?
What Products starts on day one?
Tech coach, installations, in store benefits, digital security, consutations
What Wi-Fi Floor care items are now covered?
Smart mops and vacuums
What is the service fee of a Home Theater in a Box (including any of the following as purchased as a set: receiver, sound bar, speakers, Blu-Ray player, amplifier, subwoofer and tuner)?
$99
What are some things we can install?
TV, Soundbar, smart thermostats, smart door lock, smart doorbell, wifi security cameras and alarms
Are there any In store benefits
Yes we do screen repairs, backup/ transfer, tune ups, and install anti virus
What apps do they have available with VHDP?
Tech coach & Digital Secure
What wifi home Health care and Advanced gaming is now covered?
Health care: Blood pressure monitors, EKGs, and Pilse Oximeters
Advanced Gaming: Augmented Reality Glasses and Non- OEM gaming Controllers
What is the servoce fee of a Smart Alarm Motion Detectors?
$0, Zero
When doing a installation is there any coverage afterwards?
All in-home installations include a 30-day workmanship warranty, wich covers any quality of work issues that arise within that time frame, and are handled at no charge.
What can the Verizon Digital secure app do for me?
nothing anymore.
Do we cover LCD plasma TV?
Yes
What are some new claim allowance's and Location difference?
instead of 2,000 per claim it will increase to 3,000 per claim.
customers can now extended VHDP coverage to a secondary address of their choose.