Sales Process
The 3rd step in the sales process
What is recommend?
This is the amount of contribution we currently make when selling a Motorola Edge 5G on an upgrade.
What is $230?
This is how often trade ins should be packed and shipped.
What is every night?
We are driven by a culture of winning each day.
What is performance?
These were the 2 teams that played in the 2022 Super Bowl.
Who are the LA Rams and the Cincinnati Bengals?
Demonstrate a perfect greeting.
What is, welcome to Verizon. My name is ______ and you are? What brings you in today?
This is the April Haymaker for store managers.
What is 100% to store box target?
This is the percentage weight that RTG accounts for on the operations scorecard.
What is 20%?
We are a company of human connections.
What is collaboration?
This comedian was smacked during the 2022 Academy Awards.
Who is Chris Rock?
These are the 3 guest types.
What are deal hunter, giver, and influencer?
This is the current accessory of the month.
What are the nimble chargers?
This is the process that we partake in at the bottom of every RTG checklist to ensure that we do not have No Pays.
What is the sales audit?
We like to cheer about our successes.
What is celebration?
This was the name of Ross Gellar's pet money on the show Friends.
What is Marcel?
These are the 2 items that every leader should listen for during the initial stages of the account lookup.
What are thanking the guest for their tenure and mentioning the Verizon loyalty card?
This is the amount of contribution generated from selling a Verizon Home Device Protect and a Verizon Visa Car.
What is $125?
These are the 3 "controllable" items on the Ops Scorecard that we talk about being perfect every week on our Tuesday call.
What are RTG, Trades, and My Tasks?
We believe accountability and clarity are key.
What is integrity?
Who is Dolly Parton?
These are the 4 pillars that we utilize to discover more about each line on a guests account.
What are eligibility, rate plan, promotions, and features?
This is the current amount paid on Verizon 5G Home.
What is $200?
This is the total percentage amount that is accounted for when you add up the 3 "controllable" items on the Ops Scorecard.
What is 45%?
We have our eyes set on what is coming next.
What is innovation?
This was the name of the beer that was crafted and sold by the famous boy band "Hanson".
What is Mmmm Hops?