Positive Feedback
Your supervisor says, “You did a great job keeping the kitchen area clean today!” What could you say in response?
“Thank you! I’m glad I could help keep it clean.”
Your supervisor says, “You missed a spot when cleaning that room.” What should you say?
“Thanks for letting me know. I’ll go back and clean it.”
Your supervisor asks to meet to talk about your progress. What should you do?
Go to the meeting on time, listen, and respond politely.
A coworker gives you a tip to make your job easier. How do you respond?
“Thanks, that’s a good idea—I’ll try that.”
Someone gives you feedback and you feel upset. What’s the first thing to do?
Take a deep breath and stay calm before responding.
A nurse thanks you for helping transport a patient quickly. What’s a good way to respond?
“You’re welcome! I’m happy to help anytime.”
A coworker says, “Hey, you forgot to put gloves on.” How should you respond?
“Oh, you’re right! I’ll grab a pair now. Thanks for reminding me.”
Your supervisor tells you to redo a task because it wasn’t done right. What should you do?
Say, “Okay, I’ll fix it,” and redo it correctly.
A coworker tells you that you left supplies out. What should you say?
“Oh, I didn’t realize that. I’ll put them away.”
You make a mistake and someone points it out. How do you show responsibility?
Admit it, apologize, and correct it.
Your team leader says, “You were really focused today.” How do you respond appropriately?
“Thanks, I’ve been trying to stay on task.”
Your manager says, “You need to slow down a bit and be more careful.” What’s the best response?
“Okay, I’ll make sure to take my time and check my work.”
You disagree with the feedback your supervisor gave. What’s the best approach?
Listen fully, stay calm, and ask politely for clarification. (“Can you show me what I should do differently?”)
You hear a coworker complain about feedback from the boss. What’s the best thing to do?
Don’t join in. Stay positive or change the subject.
How can you show that you are listening when getting feedback?
Make eye contact, nod, and don’t interrupt.
Your boss gives you a high five and says, “You’re getting faster at this!” How can you respond?
“Thanks! I’ve been practicing to get better.”
You are told, “Next time, double-check the trash before taking it out.” How do you respond respectfully?
“Got it, I’ll make sure to double-check from now on.”
Your supervisor says, “You’ve been late twice this week.” How do you respond?
“I’m sorry. I’ll make sure to be on time from now on.”
A coworker talks to you disrespectfully about your work. How should you respond?
Stay calm and say, “I don’t appreciate that tone. Let’s keep it professional.” or tell a supervisor if needed.
You’re given feedback you don’t understand. What’s the right thing to do?
Ask politely, “Can you show me what you mean?”
A coworker compliments your teamwork. How do you show appreciation and professionalism?
Smile, say “Thanks, I like working with you too,” or “I appreciate that!”
A supervisor corrects your tone after you seemed frustrated. How could you respond maturely?
“I understand. I’ll work on staying calm next time.”
Your supervisor praises your improvement but reminds you to keep it up. How do you reply?
“Thank you! I’ll keep working hard.”
A coworker corrects you in front of others. What’s the professional response?
Stay calm, say “Thanks, I’ll fix it,” and talk privately later if it bothered you.
Why is accepting feedback important at work?
It helps you improve, grow, and be seen as professional.