I need coffee!
This activity will help you gain information from the learners to measure their understanding, and evaluate their performance
Question and Answer Q&A
This activity helps learners to relax and feel comfortable
Icebreakers or Energizers
The objective of this activity is to allow the participants to present information to the other learners.
Teach Back
This activity allows learners to act out real call scenarios.
Role-Plays
This training type usually takes place in a classroom with curriculum written to suit the environment.
Brick-and-mortar
This activity is designed to grab the learners’ attention.
Attention Grabber
What activity often allow learners to work at their own pace?
Self-Paced Learning
This type of training is an online learning environment in which students and teachers interact via Team/Zoom.
Virtual Classroom/Training
What does client WBT stand for?
Client Web Based Training
This activity is great for auditory or visual learners
Videos