Virtual Wallet Basics
Overdraft Protection
Fees
Features
LCM
100

The Virtual Wallet bundle of accounts consists of which 3 accounts?

Spend, Reserve, and Growth 

100

The Virtual Wallet bundle defaults to which account for primary overdraft protection?

The Reserve account

100

What is the fee for online statements? 

ITS FREEE! :)

100

Color-coded in red, a Danger Day warns clients when they’re at risk of overdrawing their Spend account using what VW feature?

The Calendar!

100

What does LCM stands for?

Low Cash Mode 

200

What's the minimum amount needed to open  Virtual Wallet account? 

$0 minimum to open!

200

With the Virtual Wallet Spend ONLY is overdraft protection automatically setup? 

Overdraft Protection isn’t automatically set up. Eligible accounts may be selected as the overdraft protection account.

200

There is a monthly service charge of $_____ for the standard Virtual Wallet account if one of the account requirements are not met.

$7
200

What feature gives the client a way to see how their money is distributed in their Spend and Reserve accounts? It shows their money in three buckets: Scheduled out, Free, and Reserve.


The Money Bar!

200

If the customer brings their available balance to at least $___ before Extra Time expires, they won't be charged an Overdraft Item fee.

$0

300

Can the Virtual Wallet consist of a Spend account only?

Yes! :)

300

How much money transfers over for overdraft protection for a checking/savings account? 

 The exact amount of the overdraft is transferred.

300

Paper statements are a $___ fee per month 

$3

300

What feature helps clients see what they’ve saved for in the past and what they’re saving for today?

The Savings Engine!

300

______ provides customers with the ability to review and manage pay/return decisions on certain check /ACH payments when their available balance becomes negative.

Payment Control

400

In order to waive the monthly service fee of the standard Virtual Wallet account the average combined monthly balance in the Spend and Reserve must be ___?

$500

400

How much money transfers over for overdraft protection with credit card/Line of credit?

A $50 minimum is transferred, if available, and rounded up to the next whole dollar.

400

How much is an expedited card delivery fee? 

$25

400

What feature Allows clients to see their spending broken down by category and set budgets to keep their spending in check?

Spending + Budgets!

400

"Low Cash Mode Extra Time remaining" Identifies how much Extra Time is remaining at the milestones they selected. The options are ___ or __ hours remaining.

12 or 24 hours 

500

There would be no monthly service charge if the account signer is age ____ or older 

62

500

Overdraft protection transfers from a credit card are also charged a  ______ Fee.

 Cash Advance Fee

500

How much is an overdraft fee?

$36

500

What feature provides a high-level summary of the client's accounts? including:

  • Money Bar
  • Current balances
  • Next three calendar days
  • Most recent transactions
  • Transfer money
  • The save now feature with the Virtual Wallet piggy bank (available on the bundle only)

Quickview! 

500

Payment control is only available for ____ and ____ transactions.

Check and ACH transactions