Compliance Requirements
Troubleshooting
Vivint
100

What is the correct version of the COC?

June 2022

100

What is the number one issue that Vivint will run into?

Badges/ polos being late or delivered to Cydcor instead of the ICL. 

100

Who are the Campaign Managers?

Davy and Jonathan.

200

Where do we request a REPs code?

Vivint Onboarding site! AKA "Smartsheet".

200

Who to reach out to for Vivint Support?

Christian T.

200

What colors do the POLOs come in?

Grey & White!

300

Does the client require badges?

Yesss!

300

What is the typical turnaround time for an ICL to receive their badge/ polo? 

2 business days

300

What is Vivint?

Security system/ smart home installation.