vocabulary
1 E —>G
1 E —>G
to compare quotes
Angebote vergleichen
What does the abbreviation cu stand for?
see you
Ausbildung
apprenticeship / traineeship
What doesn’t building insurance cover? Damage done to…
a) windows
b) furniture
c) permanent fixtures
d) floors
b) furniture
The customer type price-sensitive analysers is willing to pay higher prices.
False (product optimizers)
negotiate
verhandeln
How do you say the symbols?
. \ _
Options:
hyphen, slash, underscore, backslash, at, dot
dot, backslash, underscore
Rabatt
discount
What is an advantage of legal insurance.
It can cover
-getting advice from a lawywer.
-suing someone.….
Bleiben Sie in der Leitung. Ich stelle Sie durch.
—>in English?
Hold the line, please. I‘ll put you through.
salutation
Anrede
Yours sincerely is used in informal emails.
False. It is very formal in emails. An informal salutation is:
Bye / Best regards
Versicherungsnehmer
policyholder
What type of insurance covers the costs if someone sues you for damages that you have caused?
liability insurance
What does landline mean?
Festnetz
terraced house
Reihenhaus
The email body always starts with…
…a capital letter.
Abteilung
department
In which case is building insurance mandatory?
As a prerequisite for a mortgage agreement.
Explain the difference between faking a claim and inflating a claim.
Faking = inventing the claim
Inflating = exaggerate the claim
contents insurance
Hausratversicherung
Give an example of a contraction. Are contractions used in formal or informal emails?
I‘m / you‘ll…
Used in informal emails.
Wiederbeschaffungskosten
replacement cost
Name three factors that have an influence on the premium for building insurance.
construction (e.g. half-tumberes), type of roof, usage of the building, insured risk, sum insured, location of the building…
Which customer type prefers to have all insurance with one insurer?
a) uninterested minimalists
b) support-seeking individualists
c) relationship-oriented traditionalists
c)