Escalation
Who / when do you flag if you are missing fixtures, hardware, or mannequins?
Who is Project Manager + Josette
It's your first day in market, what are the first things you need to audit?
What is mannequins, fixtures, and hardware to ensure nothing is missing or damaged
When do you schedule your final walkthrough with Josette + your Mentor?
What is the last day of turnover before 3pm local time?
What are the deliverables for opening photos?
What is 24 hours, upload to Sharepoint and send full album to Josette?
What is the best coaching to offer when the store team asks where to place markdowns?
What is closest to the back of store, preferably on one side of a midrack?
What day is signage supposed to arrive and who do you flag when its missing?
What is Friday and who is Josette
What should be set and ready to go before move night?
What is OSL?
Its the end of day on Monday, what tasks should have been completed?
What is destinations and accessories?
The store has officially opened--yay! What should you do before leaving the store?
What is walkthrough with VMS + SM?
Situation Station: Store team wants to change the layout two weeks post open. What would your coaching be?
What is coach store team to live into their layout at least 90 days post open and partner with Josette?
You are auditing the TOK and cannot find the correct pins for the pant wall, who should you flag?
Who is Project Manager and Josette?
What guide do you use to set the hardware measurements?
What is the VM Execution Guide?
I am the most time consuming VM task in turnover. Teams need to be trained on me who am I?
What is pant walls?
When do all of your expenses need to be submitted by?
What is two weeks post open?
What tool "office supply" should the VMSOS use to support in communicating daily tasks to the store team?
What is sticky note?
Who do you flag when product levels are impacted?
Who is Product Partner + Josette
When do you schedule your first walkthrough with Josette and your Mentor?
What is the first day you are in market?
What resource can you leverage to help inspire styling tactics?
What is the Global Styling Guide?
What does the cadence look like for post-open support with the VMS?
What is 30-60-90 day check in?
Situation Station: You and the SMSOS assess lack of proficiency in product presentation standards, but high team engagement and sense of urgency. How would you prioritize store team's labor to ensure the store openings successfully and executed well?
What is:
-Grid out all tables for someone to fold down?
-Pull mannequin looks for store team to steam and dress?
-Delegate destinations with specific monthly directives?
-Layer in additional VMSOS support post open to close gaps in store team VM skillset?
You notice that the shelving for the footwear fixture is not installed properly, who and where do you flag this?
What is escalation channel?
Who is Project Manager?
Move night is completed! Name three measures of success?
What is:
-all product is moved over
-accessories are sorted
- product is placed in its general home
- all product is removed from boxes
-pants are sorted into the pant walls
Its the eleventh hour and you only have limited time left to perfect your execution, what areas of the store are your top priorities?
What is front of store?
After photos have been uploaded, what is the last task to complete post-open?
What is schedule 45 mins post open review with Josette + fill out self-assessment?
Situation Station: Its 5PM the night before open, refill is over 1,000 half are which are pants. All stories are set and pant walls are gold standard, what would you do?
What is partner with SMSOS + store leaders to refill the floor after store photos?