Soft Skills
What are soft skills?
Non-technical personal habits, traits, and communication styles that shape how you work and interact with others
What is mediation?
A process in which a neutral third party helps disputing parties reach a voluntary resolution
What is a psychologist?
A professional who studies the mind and behavior, often providing therapy or assessment
A person who continues to seek out knowledge and skills through their whole life
What is active listening?
Active listening is asking questions and restating ideas to discover the true message of sender.
Give an example of a soft skill.
Public speaking, empathy, understanding, adaptability, time management, etc
Give me a situation in which a mediator would be necessary.
A scheduling mistake, behavioral issues, strong disagreements, unclear communication, etc.
What does a psychologist study?
The human mind, brain function, and behavior. How people think and feel.
At what point does lifelong learning stop?
Never
Name a behavior that shows active listening
Making eye contact, asking questions, nodding, or not interrupting.
Which of these are a soft skill?
Teamwork or memorization?
Teamwork
Who in this classroom would be a mediator?
Mrs. Shelton
True or false: Psychologists only work in hospitals
False
Give one example of lifelong learning outside of school
Learning a new language, taking up a hobby, reading about a new topic, learning a new skill, etc.
True or false: You are actively listening if you are checking your phone
False
Why are soft skills important in work?
They help people communicate, cooperate, solve problems, and build positive relationships.
What is the main goal of mediation?
To reach an agreement or common ground.
Who is Waynesville's psychology teacher?
Mr. Quick
Is it lifelong learning to believe youre always right?
No
Someone is telling you about an issue. Is it active listening if you start giving advice immediately or if you ask questions?
Asking questions
Someone is good at what they do, but they never tell their coworkers when they need to do something. What soft skill do they need to improve?
Communication
Why is mediation in an argument better than choosing a winner?
It gives both sides a chance to be heard and work together toward a fair solution.
Give one way a psychologist could help a person
They could help someone understand their emotions, develop coping strategies, or work through behavioral or mental-health concerns.
Why might being a lifelong learner be valuable in a career?
It helps people adapt to changes, develop new skills, and continue improving professionally.
Why is active listening important when resolving conflicts?
It helps people feel heard and understood and can prevent misunderstandings.