Company Organisation
Sales & Commercial Correspondence
Marketing & Branding
Leadership & Management
Work scenarios
100

You want to start a small business on your own. What type of company would you create?

Private limited company

100

To encourage a customer to buy, you reduce the price. What is this called?

→ Grant a discount

100

 A short, catchy phrase used to attract attention to a product.

 → A catchphrase

100

Communicating clearly and efficiently at work demonstrates what skill?

 Effective communication

100

Allowing employees to choose their work hours is called…

→ Flexible working hours

200

A friend works in a company that sells shares on the stock market. What type of company is this?

Public limited company (PLC)

200

The client hasn’t paid yet, so you contact them again. What is this action?

Send a reminder

200

The overall strategy for creating a company’s identity is called what?

Branding

200

 A manager dominates decisions and ignores others’ opinions. What is this behavior?

→ Controlling

200

Software that monitors employee activity or projects is called…

→ Tracking software

300

Your school wants to create a student project that helps the community without making money. Which organization type is best?

Non-profit organization

300

 After a purchase, you help the client with problems or repairs. What service is this?

After-sales service

300

A company legally protects its name, logo, or symbol. What is this called?

 Trademark

300

The ability to guide a team and make decisions effectively is called what?


→ Leadership

300

What is upsell?



Encouraging a more expensive purchase

400

Two friends decide to run a business together. What is this type of company called?

Partnership

400

 The official document showing what a customer has to pay is called what?


→ Invoice

400

An advertisement gives false information about a product. What is this called?

→ Deceptive advertising

400

 A person naturally able to guide and inspire others. 

A born leader

400

Someone in the office who intimidates others is called…

→ A bully

500

A big company owns several smaller companies under its control. What is the big company called?

Parent company

500

A business sets the rules for buying, selling, and delivery. What are these called?

Terms and conditions

500

 You introduce a new campaign to make more people buy your products. What is this action?

Boost sales

500

A manager who listens carefully to employees shows what skill?

Be a good listener

500

 Opportunities to progress in your career are called… 


Career prospects