Survey
Client Rights
Conduct Unbecoming
Abuse
OBRA
Care
100

This group of state employees conducts the official review of nursing facilities.


→ Who are surveyors (inspectors)?

100

Residents have this right when they choose to refuse a treatment or procedure.

What is the right to refuse care?

100

Using disrespectful language toward a resident is an example of this type of behavior.

What is verbal abuse?

100

Neglect can cause harm to residents’ health, safety, and wellbeing in foundational principle of well-being.

What is dignity?

100

This federal law was passed in 1987 to improve the quality of care in nursing homes.

What is OBRA?

100

 A  federal-and-state program in the U.S. that provides medical assistance to eligible low-income individuals and families 

What is Medicaid?

150

Surveyors check that facilities follow this federal law passed in 1987 to protect residents’ rights.

What is OBRA?

150

This right is honored when a CNA knocks before entering a resident’s room.

What is the right to privacy?

150

Coming to work under the influence of alcohol is an example of this

What is impairment?

150

Leaving a resident wet and soiled for long periods is an example of this type of mistreatment.

What is neglect?

150

OBRA requires CNAs to complete at least this many hours of training in Oregon continuing education each year

what is 12 hours

150

A federal health insurance program for people 65 and older, and for certain younger people with disabilities

Medicare

200

When problems are found, facilities must create this type of written response.

What is a plan of correction?

200

When a resident attends religious services, they are exercising this right.

What is the right to practice religion?

200

Sharing private resident information with others violates this standard.

What is privacy?

200

Hitting or slapping a resident is this type of abuse.

What is physical abuse?

200

OBRA established this set of protections for residents in long-term care facilities.

What are the Residents’ Bill of Rights?

200
A team approach to care for the terminally ill

What is Hospice

250

Surveyors may interview these individuals to learn if their rights and needs are being met.

Who are residents?

250

Residents are protected from verbal, physical, or emotional mistreatment under this right.

What is the right to be free from abuse?

250

Taking items from a resident is considered this serious violation

Misappropriation and/or theft?

250

Yelling, insulting, or threatening a resident is this type of abuse.

  1. What is verbal or emotional abuse?
250

OBRA requires facilities to provide this type of program to meet residents’ social needs.

What are activity programs?

250

An illness that is ongoing, slow or gradual in onset, and has no known cure.

What is Chronic

300

Surveyors watch CNAs to see if they provide care according to this document that guides care tasks.

What is the care plan?

300

When residents select what clothing to wear, they are practicing this right.

What is the right to make personal choices?

300

Failing to follow a resident’s care plan could be reported as this

What is negligence (or neglect)?

300

Using a resident’s money without permission is this type of abuse.

What is financial abuse?

300

This type of state inspection is required under OBRA to ensure quality of care.

What is a survey?

300

A resident who fell out of bed is cared for before one who asks for help to the bathroom. This shows the CNA understands what principle?

What is prioritization?
350

Facilities may face these if serious violations are found during a survey.

What are citations or fines?

350

Residents can review their own medical charts under this right.

What is the right to access records? (CNA notifies the nurse)

350

Any of these behaviors can lead to disciplinary action by this Oregon body.


What is the Oregon State Board of Nursing?

350

Unwanted touching or sexual comments toward a resident is this type of abuse.

What is sexual abuse?

350

OBRA created this type of registry to track CNA training and certification status.


What is the CNA registry?

350

Talking about a resident’s diagnosis in the cafeteria violates this law.

What is HIPAA