Supply Chain Basics
People and Roles
Technology and Tools
Global Trade
Operations and Services
100

The overall coordination of production, shipment, and distribution of products.

What is supply chain management?
100

People who make or manufacture goods.

Who are producers?

100

A machine-readable code consisting of vertical lines used to track products.

What is a barcode?

100

Products brought into a country from abroad.

What are imports?

100

The assistance and support provided to buyers before, during, and after purchase.

What is customer service?

200

The process of planning, implementing, and controlling the movement of goods.

What is logistics?

200

The end users of products.

Who are consumers?

200

A square-shaped code that can store more data and be scanned quickly.

What is a QR code?

200

Products sent out of a country to be sold abroad.

What are exports?

200

Checking products to ensure they meet company standards.

What is quality control?

300

Tangible items that are produced and sold.

What are goods?

300

Companies or individuals that move goods from one place to another.

Who are transporters?

300

The process of moving, protecting, and storing goods inside a facility.

What is material handling?

300

This famous canal in Central America shortens shipping time between the Atlantic and Pacific Oceans.

What is the Panama Canal?

300

Businesses must coordinate these two groups: buyers and sellers.

Who are producers and consumers?

400

Intangible activities that are performed for a customer.

What are services?

400

Groups or individuals who have an interest in a company’s success.

Who are Stakeholders?

400

Ensures that goods meet specific standards before reaching customers.

What is quality control?

400

Organizations that create and enforce trade regulations.

What are governments?

400

Hiring an outside company to handle transportation and storage.

What is 3PL?

500

The online buying and selling of goods and services.

What is E-commerce?
500

A company that provides outsourced logistics services, often called third-party logistics.

What is a 3PL?

500

A person or company that organizes shipments for individuals or businesses.

What is a freight forwarder?

500

The balancing of global buying and selling is often impacted by these two factors.

What are imports and exports?

500

Ensuring efficiency in moving products inside a warehouse.

What is material handling?