These are examples of making a good “first impression”
What is eye contact, handshake, smiling, positive body language, positive attitude, professional dress, good hygiene
Defined as the sharing and exchanging of ideas and information. Examples of this are verbal, non-verbal, active listening, and visual
What is Communication
To be on time
What is Punctual/Punctuality
Selling goods or services to customers to earn a profit define this pathway
What is Retail
The fastest land animal
The Cheetah
“Dressing for Success” and demonstrating good hygiene is an example of this first impression
What is Workplace/Professional Appearance
Working together to achieve a common goal
What is Teamwork
Taking care of customer’s needs by providing helpful service
What is Customer Service
The businesses or companies responsible for any meals prepared outside of the home. Industries in this pathway include restaurants, cafeterias, and catering services.
What is Food Service
The name of the fairy in Peter Pan
Who is Tinkerbell
These are examples of good hygiene practices and are all important in making a good first impression
What is brushing teeth, brushing hair, using deodorant, washing face, showering
Finding solutions to challenging or difficult situations
What is Problem Solving
Receiving instruction on how to do a job differently so that it is done correctly
What is Feedback
Customer service positions, generally in hotels, which involve dealing with customers face-to-face in a variety if ways
What is Hospitality
In this nursery rhyme, He sat on a wall before having a great fall
Who is Humpty Dumpty
Define the acronym SLANT; a term we use for active listening
S: Sitting up straight L: Listening A: Answering questions N: Nodding T: Tracking the speaker
These portable skills can be taken from one job to another. These qualities and abilities are identified as “hard” and “soft” skills
What are Transferable Skills
Looking for things that needs to be done and doing them without being asked
What is Initiative
Communication outlets or tools used to store, deliver, and pass along information define this pathway. Examples include newspaper, television, radio, printed material, internet information, and advertising
What is Media/Technology
he name of Batman’s sidekick
Who is Robin
Showing up on time for an Interview or for your first day at work is showing your boss that you are what?
Good at time management/ Punctual
When you are sick or have appointments you need to tell your boss at work you need the day off. This is what?
What is Advocating
Working for long periods of time at a normal pace and not needing to sit down or take a break.
What is Stamina
Weed waking, racking, mowing the lawn, Laying mulch down, planting flowers, watering the lawn/garden
What is Landscaping
Who is Thor's brother?
Loki God of Mischief