Communication
A vocal sound with reference to pitch, quality, and strength
Tone
Eye contact, nodding, responding with words or questions
Active Listening
Ms. Kesha’s favorite word
TRY
Often a source of injury in the workplace. Using your legs instead of your back is the correct way to perform this activity.
Lifting
The people you work with.
Who are your coworkers.
A feeling of self-assurance arising from one’s appreciation from one’s own abilities or qualities.
Confidence
Carrying on a conversation with a co-worker during your break
Small talk
%$#% and ^&^*^* are words that are not allowed in the classroom.
Profanity
This activity should only take place when the area is free of foot traffic or when slip-fall risks can be reduced.
Mopping
True or False.
Instead of working, you should be having meaningful conversations with your coworkers.
What is FALSE.
The act of conveying information without the use of words.
Nonverbal Communication
Standing up straight and speaking with a calm, firm voice while making a statement goes hand in hand with confidence.
Being assertive
Saying you “can” instead of you “can’t”, saying you will try instead of wanting to give up
Positive language
Oxygen, fuel, and heat. These three items must be present in order for a fire to take place.
Fire-triangle
A rule you should follow when conversating with others.
What is "Don't do all the talking."
What is "Pause so others can speak."
What is "Be sure to ask questions."
A form of feedback that focuses on delivering a negative critique to positively improve one’s performance.
Constructive Criticism
Speaking for yourself and what is important to you.
Self-advocacy
Showing up on time and having everything you need to have a successful day
Being prepared
Insurance against work related accidents.
Workers' Compensation
Politics, Religion, Money, Health Problems, Race, Gossip (Conflicts with coworkers), Weight and physical appearance, Jokes at anyone's expense...
What are topics to avoid at work.
You should perform this activity when you receive instructions that are not clear.
Ask for help
Taking a walk, breathing exercises, self-care, eating healthy
Asking to use other’s things and being kind to one another
Treat others with respect
A national act that calls for safe and healthy working conditions; also the title of a government agency.
OSHA
"Where's the most interesting place you've ever visited?"
"If you could have any super power, what would it be and why?"
"If you could have a conversation with anyone in history, who would it be?"
What are conversation starters/small talk.